Ulfat is Deputy Chief Executive and Director of Operations of Manningham Housing Association. He has specific responsibility for the delivery of housing management, maintenance, and asset management services, as well as the strategic lead for HR, ensuring the highest level of customer satisfaction.

Ulfat has over 18 years of senior management experience at both small and large housing associations. He Is a board member at 54North Homes Housing Association, is a Fellow of the Chartered Institute of Housing, has a degree in Housing Studies, a Postgraduate Certificate in Leadership and is qualified as a PRINCE2 Practitioner. In 2019, he was second in 24 Housing Magazine’s “40 over 40” list.

Ulfat was instrumental in Manningham HA receiving Customer Service Excellence status and becoming the first housing association in the country to be officially accredited for its work in promoting equality, diversity and inclusion against the BS76005 Diversity and Inclusion Standard.

David Robinson is a Professor of Housing and Urban Studies at the University of Sheffield and a Co-Investigator at CaCHE. His housing research seeks to expose and understand inequalities within the UK housing system, related processes of urban transformation, and associated consequences for people and places. His research interests include the politics and provision of social housing, discrimination in the housing system, and hidden and neglected experiences of particular groups.

Dr Rhiannon Williams is a CaCHE Research Associate based in the University of Sheffield Urban Studies and Planning department. She is currently involved in quantitative research on housing inequalities and how housing intersects with social and economic factors such as ethnicity, age, and welfare policy. Rhiannon’s PhD research at the Sheffield Methods Institute investigated the relationship between housing insecurity and the introduction of Universal Credit in England.