Event Details

ຫົວໃຈບໍລິການເປັນສິ່ງທີ່ສຳຄັນທີ່ສຸດໃນການເຮັດທຸລະກິດກ່ຽວກັບການບໍລິການ ໂດຍສະເພາະພະນັກງານທີ່ເຮັດວຽກຢູ່ໃນຕຳແໜ່ງທີ່ຕ້ອງພົບປະກັບລຸກຄ້າເປັນປະຈຳ


ການສຳພັດໄດ້ເຖີງຄວາມຄິດ ຫຼື ຄວາມຕ້ອງການຂອງລູກຄ້ານັ້ນມັນມີປະໂຫຍດຫລາຍສຳລັບໂຕເຮົາເອງ ແລະ ບໍລິສັດ ເພາະມັນຈະເຮັດໃຫ້ເຮົາຮູ້ວ່າຕ້ອງຕອບໂຕ້ກັບລູກຄ້າແນວໃດ

ບັນດາທັກສະການປິດການຂາຍ ຫລື ທັກສະອື່ນໆທີ່ທ່ານມີ ຈະເປັ່ງປະກາຍອອກມາກໍ່ຕໍ່ເມື່ອທ່ານມີຫົວໃຈບໍລິການ


The main contents of the service mindset program:

- Understanding the mindset and human thinking method

- Awareness techniques for awake the self-need

- Growth mindset building for self-improvement

- The service mindset development.


Training objectives

The overall objective of this training focused on the individual though, there are two objectives:

a. To understand the impact of mindset and to have self-awareness

b. To have the solution on mindset changing for service and work with other


Who should attend?


ພະນັກງານທະນາຄານ ໂຮງແຮມ ຮ້ານອານຫານ ແລະ ບໍລິສັດຕ່າງໆ ຮັບຜິດຊອບວຽກບໍລິການລູກຄ້າ ພະນັກງານຕ້ອນຮັບ ພະນັກງານຂາຍ ພະນັກງານພົວພັນພາຍນອກ ພະນັກງານການຕະຫຼາດ ຫລື ລະດັບຜູ້ຈັດການກໍສາມາດເຂົ້າໄດ້


Language: ພາສາລາວ Lao only

Agenda

08:30 - 09:00
Registration
09:00 - 16:30
16:30 - 17:00
Certificate and photos

Speakers

  • Dr. Nara KITTIMETHEEKUL (Consultant and Speaker for Business Problem Solving and Development; CEO of Enjoy Learning People Co.,Ltd)

    Dr. Nara KITTIMETHEEKUL

    Consultant and Speaker for Business Problem Solving and Development; CEO of Enjoy Learning People Co.,Ltd

Community

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Tickets

Member

For member only

Standard Price $100
Early Bird_Member
Non-member

[Promotion:] Register at least 8 people get free one year SME membership of ECCIL

Standard Price $129

Venue

Crowne Plaza

Vientiane, Vientiane Prefecture, Laos

If you have any questions please contact Enrico Bargnani

Contact Organizer

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