Refund Policy

Refunds will only be considered for incorrect payments (over payments).
Send a refund request to sasa@sasaweb.com with the following information:
- Member ID (SASA membership number)
- Invoice number
- Transaction date
- Refund amount
- Proof of payment (POP)
- Bank confirmation letter for bank account into which refund must be made.

Please allow for 3 – 5 working days for the SASA team to complete their request. No fees will be charged for the refund process. If a partial refund is required, please note accordingly in the email.
SASA will respond within 3 working days with a payment timeline.