Rangam Bir CEO and Managing Director of AmMetLife
Rangam Bir CEO and Managing Director of AmMetLife Rangam Bir is a visionary business leader, who has led several international financial services firms in a career spanning over 26 years across Europe, Asia, Middle East and Africa. Rangam is highly passionate about Culture, Communication, Community and Collaboration to drive innovation and change. He has established a successful track record of building winning businesses in fast growing emerging markets by leading large teams in multicultural and international business environments. As of April 1, 2023, Rangam was appointed as the CEO of AmMetLife Insurance Berhad (AmMetLife), a joint venture between MetLife and AmBank Group. Prior to joining AmMetLife, Rangam held various chief executive roles in Malaysia. First as Chief Executive Officer for Allianz, and most recently as President and Chief Executive Officer for Gibraltar. Through his transformational leadership, he has led his companies to recognition in digital advancements and employer branding.
Shirley Hu Partner, Governance & Risk, Advisory at KPMG
Shirley Hu Partner, Governance & Risk, Advisory at KPMG Shirley Hu is a Chartered Accountant with over 15 years of professional experience, providing assurance and advisory work on finance and accounting matters, as well as the finance-related functions across multiple sectors. Having assumed various roles related to accounting & financial reporting, and corporate governance, she is able to associate with and navigate the complex challenges faced by the finance communities across the sectors. Shirley specialized in the insurance industry and one of the leaders leading IFRS 17 projects. Other insurance-related credentials include having an excellent knowledge of insurance regulations in Singapore, being a member of the working group of the ICPAS Insurance Committee, and part of KPMG’s Centre of Excellence for Insurance Advisory. She is also a regular trainer and speaker on insurance accounting and regulatory topics of KPMG, APAC insurance companies and at seminars/workshops held by the Singapore College of Insurance, the Regulators (APAC region). She has also contributed to insurance publications on insights and insurance-related topics.
William Song Chief Technical Officer at MSIG Asia
William Song Chief Technical Officer at MSIG Asia William Song is the Chief Technical Officer (CTO) of MSIG Asia Pte Ltd, based in Singapore. Prior to his current role, William was the Chief Risk Officer (CRO) of MSIG Asia. William has more than two decades of insurance experience from different insurance markets around Asia Pacific. His experience includes development and implementation of ERM framework, insurance liability valuation, technical premium rating, mergers and acquisitions and insurance analytics. In William’s new role as CTO, he leads in MSIG’s M&A function and look into synergistic efforts to optimise MSIG’s operation efficiencies across the region. William earned a Bachelor’s Degree in Actuarial Studies at Macquarie University in Sydney, Australia and an MBA with Honors at the University of Chicago Booth School of Business from Chicago, USA. William is also a member of Singapore College of Insurance’s board of governors, and Bridge Alliance’s Advisory Council.
Lau Chin Ching Director of Financial Development and Innovation Department at Bank Negara Malaysia
Lau Chin Ching Director of Financial Development and Innovation Department at Bank Negara Malaysia She oversees the formulation of strategic plans and policies to advance the development of the Malaysian conventional banking, insurance and fintech sectors. These include policies and initiatives to shape the industry landscape and promote digitalization and related infrastructure towards supporting the growth of a progressive, competitive, inclusive, resilient and responsive financial sector. The department also drives initiatives to promote greater insurance access and penetration. Prior to joining the department, Chin Ching was a Director in the Insurance Development Department up to March 2022 and a Deputy Director in the Financial Stability Department up to March 2018. She began her career with Bank Negara Malaysia in 2003 after graduating from the University of Cambridge (United Kingdom) with a degree in Economics.
Rajul Priyadarshini Country Coordinator, Trainer & Community Lead at Climate Fresk
Rajul Priyadarshini Country Coordinator, Trainer & Community Lead at Climate Fresk Rajul Priyadarshini has been a dedicated sustainability advocate and held leadership roles in various non-profits for a decade. She is the Country Coordinator for Climate Fresk, trainer as well as Community lead. She uses the Climate Fresk Workshop across Companies, NGOs and in community spaces to embed sustainability practices and decarbonisation strategies. Additionally, she co-founded Ocera Games, which raises environmental awareness through its scavenger huntstyle game, Survive the Collapse. Rajul holds a Business Sustainability Management Certification from The Cambridge Institute for Sustainability Leadership and has expertise in Planetary Boundaries and Sustainable Development Goals. Her prior corporate experience includes a decade in media and FMCG companies.
Dr. Alexander Pui Senior Vice President, Climate and Sustainability Consulting at Marsh Advisory
Dr. Alexander Pui Senior Vice President, Climate and Sustainability Consulting at Marsh Advisory Alex is Adjunct Fellow at the Climate Change Research Center (CCRC) at the University of New South Wales. His research interests include the impact of transition and physical climate risk on the financial sector. He is also Senior Vice President, Climate and Sustainability Consulting at Marsh Advisory. Before his current role, Alex led the group climate analytics practice at the Commonwealth Bank of Australia (CBA) responsible for building out climate physical and transition risk maturity across the bank's mortgage, business and institutional banking divisions. Apart from working with business to develop climate risk management risk indicators and appetite statements, he was instrumental in crafting strategy around emerging risks such as the challenge of insurability of its mortgage book, and spearheaded the bank's climate scenario response to the inaugural APRA climate vulnerability assessment in 2022. Prior to CBA, Alex was Head Nat Cat and Sustainability (APAC) at Swiss Re Corporate Solutions based out of Tokyo and Singapore, where he managed the underwriting of its property portfolio, and developed bespoke climate risk solutions and innovative parametric insurance solutions. Alex has been recognized as a thought leader within industry through the Risk Leader of the Year award by Risk Management Institute of Australia (RMIA) (2022), and holds a PhD in Applied Statistics from UNSW.
Abhishek Rathi Business and Digital Transformation Leader
Abhishek Rathi Business and Digital Transformation Leader Abhishek Rathi with over 22 years of professional experience, has spearheaded the Insurance industry’s shift to a Paperless world by leveraging customer insights, design, business process re-engineering and fit for purpose data and digital solutions. These large scale Digitization and Differentiation initiatives have improved agent productivity by over 20%, reduced operational costs by over 40%, and most importantly, redefined customer purchase and servicing experiences, leading to top quartile NPS scores. He works as an Intrapreneur and thrives to take ownership of end-to-end business transformations, aligning all stakeholders towards a shared vision, developing differentiated strategies and galvanising & empowering teams to drive execution with excellence. Innovation of the Year (by Asia Insurance Review) for World’s first virtual reality based customer servicing solution “conVerse” is testimony to driving both industry accolades while achieving planned business outcomes. Abhishek is deeply passionate about harnessing the power of Augmented Intelligence (a human centred approach to Artificial Intelligence), to significantly increase distribution and employee productivity. He envisions a future where Augmented Intelligence empowers the enterprises to create new customer experiences and provide their customers hyper-personalised solutions on demand.