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Conference overview
Digital Economy is transforming several industries globally; the retail sector has borne the brunt of it. The advent of e-commerce that ushered in bankruptcies of several mega-retailers in the West (like Toys R US, Sears, RadioShack, etc.) shows no sign of slowing. In Malaysia, the proportion of retail business conducted online has steadily climbed to five-percent, and seems to be following the same trend observed in China, the U.K., and the U.S. – all markets in which e-commerce accounts of more than 10% of retail business and continues to eat the share of brick-and-mortar retailers.
However, the transformational power of Digital Economy is not limited to e-commerce alone. Several other technology-enabled developments are emerging. Malaysian retailers are already grappling with "Big Data" analytics, using a variety of cashless payment methods, and have started to experience the force of "gig economy". A few others, such as the internet of things (IOT) and Blockchain, are waiting in the wings. While trying to make sense of these digital drivers of the business environment, retailers also face equally challenging logistics-related questions. These questions, such as the ones below, will get compounded by the emerging digital developments.
- How should brick-and-mortar retailers integrate the online store into their business to provide an omnichannel experience? Should e-commerce retailers go physical as well?
- How should e-commerce and omnichannel retailers organize the last-mile delivery?
- How should payments be handled – in stores, online, or upon delivery?
- How should product returns and reverse logistics be organized?
Just like last year, this year's conference brings together a selected group of experts, from a broad range of domains, engaged in this transformation. Join us for a unique chance to hear their thoughts and ask them your questions directly, in a lavish yet intimate setting of Sasana Kijang on March 5, 2019!
KEY TAKEAWAYS
- Leveraging information technology: What to do and what not to do?
- Building end-to-end, bi-directional supply chains for 21st century retail
- Thinking beyond e-commerce: Gig-economy, Big Data, e-payments, and more!
WHO SHOULD ATTEND
- Retail firms, logistics service providers: CEOs and owners, middle and senior executives of strategy, supply chain, marketing, operations, and logistics
- FMCG companies: middle and senior executives in sales and marketing, strategy, supply chain mgmt.
- Entrepreneurs interested in retail supply chains
- IT service providers and consultants with focus on retail operations
- Executives and planners from government agencies supporting retail, SMEs, technology
- Academics with research interests in retail supply chains
Agenda
9
00AM
-
10
00AM
10
00AM
-
12
00PM
Poster Session
One-on-one conversation with MISI researchers at your own pace
12
00PM
-
1
00PM
1
00PM
-
1
10PM
1
15PM
-
3
20PM
New Business Models in the Digital Economy
Francesca Chia•Christophe Lejeune•R. Ramanathan1:15-1:35 pm
Christophe Lejeume : E-commerce marketplace for a traditional brick-and-mortar
1:40-2:00 pm
Francesca Chia : Defining future of work in Malaysian digital economy
2:05-2:25 pm
R. Ramanathan : Supply chains for bottom-of-the-pyramid aka B40
2:30-3:20 pm
Panel discussion: Why do we need to rethink retail supply
3
20PM
-
3
40PM
3
45PM
-
5
50PM
Supply Chains in the Digital Economy
Dirk Lembregts•Thillai Raj T. Ramanathan•Kenil Vilangappara3:15-4:05 pm
Dirk Lembregts : Leading organizational transformations to adapt traditional supply chains for the digital economy
4:10-4:30 pm
Kenil Vilangappara : Effective management of the principal’s supply chain as a logistics company
4:35-4:55 pm
Thillai Raj Ramanathan : Ecosystems to support growth of entrepreneurial startups and enterprises in digital economy
5:00-5:50 pm
Panel discussion: Building and transforming supply chains to leverage the digital economy
5
50PM
-
6
00PM
New Business Models in the Digital Economy
1:15-1:35 pm
Christophe Lejeume : E-commerce marketplace for a traditional brick-and-mortar
1:40-2:00 pm
Francesca Chia : Defining future of work in Malaysian digital economy
2:05-2:25 pm
R. Ramanathan : Supply chains for bottom-of-the-pyramid aka B40
2:30-3:20 pm
Panel discussion: Why do we need to rethink retail supply
Speakers
Francesca Chia
Cofounder and CEO of GoGetFrancesca Chia is the Co-Founder and CEO of GoGet, the leading technology platform for part-time jobs in Kuala Lumpur that connects businesses in the city to trusted and verified part-time workers, called “GoGetters”. Since 2014, GoGet has created more than RM7 Million worth of job opportunities and works hand-in-hand with MDEC for the eRezeki program to uplift the nation’s B40 segment to higher income brackets. At the age of 30, Francesca is pushing boundaries in the technology industry and the traditional labor market of Malaysia using her insights on the future of work. Francesca graduated with a BA in Economics from Northwestern University and was a Management Consultant in The Boston Consulting Group for 4 years before launching GoGet.
Christophe Lejeune
CEO of Lazada MalaysiaChristophe Lejeune is the driving force for the Lazada brand across Malaysia and is responsible for bringing products and brands to online shoppers in Malaysia. He is responsible for developing comprehensive plans to ensure the success of Lazada in Malaysia. Before joining Lazada, Christophe worked for six years in strategic consulting for Boston Consulting Group (in Malaysia and France). He graduated from HEC, France in 2005, specializing in Entrepreneurship
R. Ramanathan
Founder and CEO of Inthree Access (India)R. Ramanathan founded Inthree Access in 2013. Leveraging years of experience in last-mile distribution and expertise in working across rural markets, Chennai-based Inthree Access has built an exclusive rural assisted e-commerce platform www.boonbox.com and a hub-and-spoke logistic network to directly connect B2B and B2C customers in rural areas. Ram, a Chartedred Accountant, has a career spanning 23 years with diverse experience in financial services.
Supply Chains in the Digital Economy
3:15-4:05 pm
Dirk Lembregts : Leading organizational transformations to adapt traditional supply chains for the digital economy
4:10-4:30 pm
Kenil Vilangappara : Effective management of the principal’s supply chain as a logistics company
4:35-4:55 pm
Thillai Raj Ramanathan : Ecosystems to support growth of entrepreneurial startups and enterprises in digital economy
5:00-5:50 pm
Panel discussion: Building and transforming supply chains to leverage the digital economy
Speakers
Dirk Lembregts
Ex-Chief Supply Chain Officer at Marks&Spencer, GM, PhilipsMr. Dirk Lembregts has been leading SC transformations for companies in multiple industries. Both in Chief Supply Chain Officer roles for General Motors Europe, Philips Consumer and Marks&Spencer as well as in consultancy assignments for JaguarLandrover, GrandVision, Danfoss and Xerox. Dirk holds a Master’s degree in Applied Mathematics and graduated from the Harvard Senior Executive Program.
Thillai Raj T. Ramanathan
Chief Technology Officer at MIMOSAs the CTO, Thillai Raj oversees company-wide technology planning and development activities at MIMOS. He shoulders the responsibilities for identifying emerging technology and market trends to ensure R&D remains in Malaysia, driving software development initiatives and rolling out of proof-of-concept solutions to key economic sectors of Malaysia, and leading all research laboratories such as Artificial Intelligence (AI); Internet of Things (IoT), Data Analytics, Edge Computing and Video Analytics. Thillai Raj holds a Bachelor’s in Technology degree from the Indian Institute of Technology, Madras, and has ten patents to his name.
Kenil Vilangappara
Head of Sales and Marketing at DHLKenil Vilangappara heads the national sales team of 65 people, including Key Account Managers, that has won DHL’s best sales team (Asia Pacific) award and has been ranked in top-3 globally, twice since 2014. Prior to his current role, Kenil has served DHL as Vice President (Business Development) and Vice President (Strategy) in Asia Pacific region, leading the company’s M&A and strategy development. He holds an MBA from University of Bradford School of Management in UK.
Speakers
Dirk
Lembregts
Ex-Chief Supply Chain Officer at Marks&Spencer, GM, Philips
Mr. Dirk Lembregts has been leading SC transformations for companies in multiple industries. Both in Chief Supply Chain Officer roles for General Motors Europe, Philips Consumer and Marks&Spencer as well as in consultancy assignments for JaguarLandrover, GrandVision, Danfoss and Xerox. Dirk holds a Master’s degree in Applied Mathematics and graduated from the Harvard Senior Executive Program.
Christophe
Lejeune
CEO of Lazada Malaysia
Christophe Lejeune is the driving force for the Lazada brand across Malaysia and is responsible for bringing products and brands to online shoppers in Malaysia. He is responsible for developing comprehensive plans to ensure the success of Lazada in Malaysia. Before joining Lazada, Christophe worked for six years in strategic consulting for Boston Consulting Group (in Malaysia and France). He graduated from HEC, France in 2005, specializing in Entrepreneurship
Thillai Raj
T. Ramanathan
Chief Technology Officer at MIMOS
As the CTO, Thillai Raj oversees company-wide technology planning and development activities at MIMOS. He shoulders the responsibilities for identifying emerging technology and market trends to ensure R&D remains in Malaysia, driving software development initiatives and rolling out of proof-of-concept solutions to key economic sectors of Malaysia, and leading all research laboratories such as Artificial Intelligence (AI); Internet of Things (IoT), Data Analytics, Edge Computing and Video Analytics. Thillai Raj holds a Bachelor’s in Technology degree from the Indian Institute of Technology, Madras, and has ten patents to his name.
Francesca
Chia
Cofounder and CEO of GoGet
Francesca Chia is the Co-Founder and CEO of GoGet, the leading technology platform for part-time jobs in Kuala Lumpur that connects businesses in the city to trusted and verified part-time workers, called “GoGetters”. Since 2014, GoGet has created more than RM7 Million worth of job opportunities and works hand-in-hand with MDEC for the eRezeki program to uplift the nation’s B40 segment to higher income brackets. At the age of 30, Francesca is pushing boundaries in the technology industry and the traditional labor market of Malaysia using her insights on the future of work. Francesca graduated with a BA in Economics from Northwestern University and was a Management Consultant in The Boston Consulting Group for 4 years before launching GoGet.
R.
Ramanathan
Founder and CEO of Inthree Access (India)
R. Ramanathan founded Inthree Access in 2013. Leveraging years of experience in last-mile distribution and expertise in working across rural markets, Chennai-based Inthree Access has built an exclusive rural assisted e-commerce platform www.boonbox.com and a hub-and-spoke logistic network to directly connect B2B and B2C customers in rural areas. Ram, a Chartedred Accountant, has a career spanning 23 years with diverse experience in financial services.
Kenil
Vilangappara
Head of Sales and Marketing at DHL
Kenil Vilangappara heads the national sales team of 65 people, including Key Account Managers, that has won DHL’s best sales team (Asia Pacific) award and has been ranked in top-3 globally, twice since 2014. Prior to his current role, Kenil has served DHL as Vice President (Business Development) and Vice President (Strategy) in Asia Pacific region, leading the company’s M&A and strategy development. He holds an MBA from University of Bradford School of Management in UK.
Tickets
Group Registration (3 person from same organization): RM400 (early bird) | RM450 / person
RM 1,350
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