Paul is multiple time winner of the INSEAD Dean’s Award for Excellence in Teaching. He is the creator of INSEAD’s Startup bootcamp. Paul teaches entrepreneurship courses and is the lead professor on INSEAD’s popular elective "Your First Hundred Days" which teaches students how to turn around a failing company.

Paul has decades of work experience with start-ups, major technology companies, investment capital, consulting, and government initiatives. He has successfully worked in every corner of a technology company from answering the telephone and emails in technical support to finance to sales and business development to CEO.

He was a Technology Evangelist at Apple, and Director of Strategic Planning and New Business Development at NEC Computers. He was a venture capitalist and has served as VP, President and CEO of technology startups. In addition to launching and building technology companies around the world, he has restructured and turned around companies, and he has built strategic plans for government initiatives.

He has opened new markets for businesses world-wide. He has been instrumental in landing hundreds of millions in revenue for companies, and he has been intimately involved in raising millions in venture capital for multiple ventures. He has authored technology white papers and business plans, and has performed extensive business planning from full P&Ls to operations to market launches.

At INSEAD he is an Affiliate Professor of Entrepreneurship and Family Enterprise based in Singapore. He teaches on all of INSEAD’s campuses for all programs including: MBA, GEMBA (Global Executive MBA), TIEMBA (Tsinghua INSEAD Executive MBA), and Executive Education. He continues to consult to companies around the world.

Paul is a graduate of Harvard University. He is married and has three children.

Munirah is a graduate in MBA-HRM from University of Wales, UK and is a member of International Who’s Who of Professionals and Life Member of International Business Leaders. An experienced personnel in the areas of Business Process Outsourcing (BPO), Customer Relationship Management (CRM) and Customer Service Management (CSM), Human Performance Management, Strategic Management, Business Process Redesign, Sales & Marketing and Project Management.

Her international exposure in driving an integrated efforts in the areas of Voice of Customers, Voice of Processes and Voice of Employees, has helped Companies in achieving high customer and employee satisfaction and loyalty index. In the course of these assignments, as a Master 6-Sigma Black Belt, she has led teams of cross-functional experts to develop customer-orientated improvement strategies including leadership development and human performance strategies to support business transformation and CRM initiatives.

Prior to being the Founder and CHIEF EXECUTIVE OFFICER of Brandt International, she was the Senior VP Business Consulting & Chief Human Performance Strategist of one of the largest BPO Company in Malaysia, She was also the VP-Total Quality of Citibank, responsible for driving high customer satisfaction and loyalty index through various process redesign initiatives, using Six Sigma and human performance improvement programs

She is a sought after Speaker regionally, having spoken in numerous CRM and Contact Center Global Conferences in US, Australia, Europe & APAC region. She has been interviewed, featured & wrote various articles in major CRM magazines.

She was the elected President of CCAM (CRM-Contact Center Association of Malaysia) for year 2005-2006; and currently is an EXCO-member (Special Projects) for Outsourcing Malaysia.

Raymond has guided several technology companies from ‘start-up’ to becoming leading technology players in the industry. Amongst his many key achievements, Raymond managed one of the largest IT/IS implementations in Malaysia. As Chief Operating Officer of a leading health-informatics organization in Malaysia, he managed a contract worth USD180million and successfully directed the planning, design, implementation of an integrated IT/IS system for 25 public healthcare facilities in Malaysia. He played a pivotal role in formulating the organization's Strategic Business Plan and in directing the provision of consultancy services in the areas of Business Process Reengineering , Change Management and Training & Development. Raymond also played key role in realizing the IT Outsourcing agenda of a major state government in Malaysia. He was involved in the creation a virtual community to connect state departments and agencies, statutory bodies, and municipals and local authorities.

Having originated from a corporate finance background, Raymond has strong working and practical knowledge in finance, accounting and banking. He has extensive experience in managing the working capital of several start-up organizations, and their financial and asset structure; as well as undertaking Investment Appraisals and Feasibility Studies for numerous IT/IS projects. He has had wide-ranging financial and operational management consulting experience - providing consultancy for numerous MNCs and PLCs on involved in the banking, insurance and other financial services industries; as well as in the telecommunication, technology, healthcare, transportation, property development, plantation and manufacturing industries. His impressive list of engagements include various domestic and foreign organizations operating in Malaysia and Singapore.

Boonsiri is a highly accomplished finance and operations professional with over three decades of experience. She has held senior leadership positions in several multinational companies including Motorola, Komag and Advanced Micro Devices (AMD).

Boon believes that if she can become a global leader in a multinational company, so can you and that you must never forget that lifer is about paying it forward. As a result of her philosophy, Boon is a regular speaker and panelist at events all over the world on Global Business Services, leadership, women in business and motivation.

She became the first and only person in 2014 to have won the prestigious National Award for Management Accounting (NAFMA) under the category of Outstanding Contribution to Business Performance.