Refund Policy

Where permitted, you may cancel all or part of your registration. Notification of cancellation must be made in writing and sent by email to ASFI.

For summit cancellation, if your cancellation notification is received by ASFI:
i. Cancellation more than 60 days before the event: 100% refund;
ii. Cancellation less than 60 days and more than 30 days before the event: 90% refund;
iii. Cancellation less than 30 days, but more than 14 days: 80% refund; and
iv. Cancellation 14 days or less, no refund.
v. Any funds retained ASFI when issuing a refund are a genuine pre-estimate of reasonable costs that ASFI will have incurred at the time of the cancellation.

Refunds will not be granted if you fail to attend or where a substitute is refused entry.

Where permitted, you may transfer your Event registration to another Event by written notice to ASFI. Event transfers are subject to availability and the payment of the applicable registration fee for the new Event.

Where permitted, you may substitute another delegate to attend an Event in your place by written notice to ASFI prior to the Event start date. ASFI reserves the right to refuse entry to any substitute delegate for whom ASFI was not provided written notice. ASFI acceptance of substitution is also subject to the payment of any applicable additional fees for the Event (for example, if the substitute is a non-member additional fees may be payable).