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Effective tools for assessing compassion fatigue and building resiliency within our case management teams is paramount. The Professional Quality of Life (ProQOL) – Health is a new version of the well-established and well-validated ProQOL measure which now assesses "moral distress" and "perceived support" in addition to burnout, secondary traumatic stress, and compassion satisfaction. This tool will be presented and strategies and best practices for incorporating its use by case management teams will be discussed.
Participants will be able to:
• Describe the history, theory, psychometric properties, and applications of the Professional Quality of Life (ProQOL) Health measurement tool
• Self-administer the ProQOL Health measurement, review scores, and reflect on the usefulness of this tool
• Discuss how to ethically and respectfully use the ProQOL Health measure with their team as part of their self-care and well-being initiatives
• Assess and identify strategies for improved case manager well-being.
Speakers
Melissa Spriggs
Assistant Professor and Director of the MA Human Services Program at Webster University
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Melissa
Spriggs
Assistant Professor and Director of the MA Human Services Program at Webster University
Melissa Spriggs (she/her) has worked in the human services field for over 20 years in the areas of disabilities services, substance use disorders, juvenile corrections, and mental health. Melissa has also been an adjunct instructor at George Washington University, Trinity Washington University, McKendree University, and Lindenwood University. She holds a bachelor's degree in psychology from Truman State University, a master's degree in counseling from Western Illinois University, and a Ph.D. in counseling from George Washington University. Melissa is currently the director of the MA in Human Services program at Webster University in St. Louis, Mo. Melissa enjoys educating, mentoring, and advising her students as they progress and grow through the program and in their careers. Her current research interests are compassion fatigue, wounded healers, and identity and career development of human services workers.
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