REGISTRATION/NETWORKING OFFICIAL OPENING REMARKS PRE-CONFERENCE FILM PREVIEW

With over 26 years’ experience as an Executive Personal Assistant, and since winning this award, Priscilla is recognized and invited to take part in various Executive Personal Assistant Master class Workshops, both locally and internationally. Her vision and belief as an Office Professional over the years has always included attributes such as self-learning, skills development, growth and sharing with others every day. Amongst all this she also publishes and shares knowledgeable articles pertaining to her work experience, management and mentoring of current EA’s, PA’s as well as upcoming junior Secretaries, she has the will and drive to ensure that the role Executive Assistants play within an organization is highly marketable and recognized as valuable, and leads this definite necessity in all she promotes. One of many crucial primary focus areas as an Executive Assistant are: energizing optimism, professionalism, initiative, proactivity and true leadership together with the importance and true real life emphasis on your professional grooming, office etiquette and client interaction in your workplace. Priscilla is currently a member of the following Associations: -OPSA – Office Professional Association of South Africa since 2005 -SANOPTY - SA National winner – Office Professional of the Year 2011 / 2012 - Academy of Excellence – is a faculty of The PA Forum of South Africa —(PAFSA) – The Professional Administration Forum for South Africa - (IAAP) – International Administrative Assistant for Office Professionals. Firmly believe that over all the years in my career I have excelled in promoting the Brand of the Company that I work for to the very best of my ability. A Brand oriented employee assists in building a successful Brand.

Speakers

Priscilla Pearson

International Trainer, Mentor and Coach for Secretarial / Administrative Professionals

WINNER OF THE OPSA/ REXEL SA NATIONAL OFFICE PROFESSIONAL OF THE YEAR AWARD 2011 / 2012

With over 26 years’ experience as an Executive Personal Assistant, and since winning this award, Priscilla is recognised and invited to take part in various Executive Personal Assistant Master class Workshops, both locally and internationally.
Her vision and belief as an Office Professional over the years has always included attributes such as self-learning, skills development, growth and sharing with others every day. Amongst all this she also publishes and shares knowledgeable articles pertaining to her work experience, management and mentoring of current EA’s, PA’s as well as upcoming junior Secretaries, she has the will and drive to ensure that the role Executive Assistants play within an organization is highly marketable and recognized as valuable, and leads this definite necessity in all she promotes.


One of many crucial primary focus areas as an Executive Assistant are: energizing optimism, professionalism, initiative, proactivity and true leadership together with the importance and true real life emphasis on your professional grooming, office etiquette and client interaction in your workplace.

Priscilla is currently a member of the following Associations:
-OPSA – Office Professional Association of South Africa since 2005 -SANOPTY - SA National winner – Office Professional of the Year 2011 / 2012
- Academy of Excellence – is a faculty of The PA Forum of South Africa —(PAFSA) – The Professional Administration Forum for South Africa
- (IAAP) – International Administrative Assistant for Office Professionals.

Firmly believe that over all the years in my career I have excelled in promoting the Brand of the Company that I work for to the very best of my ability. A Brand oriented employee assists in building a successful Brand.

Fatima is an entrepreneur, experienced Human Resources Executive and an enthusiastic trainee Barista. Having spent twenty years in the corporate environment, she now spends her time working with leading organizations to guide their teams to leverage change and disruption. Her studies in Engineering and Psychology enable her to simplify the science of why we create the patterns we do – where they come from, and how to change them to amplify results. Known to her colleagues and friends as an influential agent for positive change and a passionate advocate for growth and development. Fatima’s life and career journey are a testament to the value of lifelong learning. Placing great value in people empowerment, her goal is to challenge audiences to leverage their focus and pay attention to what matters most at work and in life.

Speakers

Fatima Ravat

Psychologist/HR professional at Growth Factor Consultants

Fatima is an entrepreneur, experienced Human Resources Executive and an enthusiastic trainee Barista. Having spent
twenty years in the corporate environment, she now spends her time working with leading organizations to guide their teams to
leverage change and disruption.

Her studies in Engineering and Psychology enable her to simplify the science of why we create the patterns we do – where they come from, and how to change them to amplify results.
Known to her colleagues and friends as an influential agent for positive change and a passionate advocate for growth and
development.
Fatima’s life and career journey are a testament to the value of lifelong learning. Placing great value in people empowerment, her goal is to challenge audiences to leverage their focus and pay attention to what matters most at work and in life

Having continuously participating in Training and Mentoring to Office Professionals in the Industry of Office Administration on Junior and Executive levels, both locally and abroad, I have met, and being mentored by many successful Business Woman and Associates which have added tremendous value to me in my Career. My vision and belief as an Executive Office Professional has included attributes such as Self-Learning, Skills Development, Growth and sharing effective perceptions to others to promote what they do in their environment. One of many passionate things I enjoy doing is publishing and sharing knowledgeable articles pertaining to my work experience, management and mentoring of Office Professionals. This is essential to ensure that the role we perform within an Organization is highly regarded as valuable and a definite necessity to the Stakeholders.

Speakers

Priscilla Pearson

International Trainer, Mentor and Coach for Secretarial / Administrative Professionals

WINNER OF THE OPSA/ REXEL SA NATIONAL OFFICE PROFESSIONAL OF THE YEAR AWARD 2011 / 2012

With over 26 years’ experience as an Executive Personal Assistant, and since winning this award, Priscilla is recognised and invited to take part in various Executive Personal Assistant Master class Workshops, both locally and internationally.
Her vision and belief as an Office Professional over the years has always included attributes such as self-learning, skills development, growth and sharing with others every day. Amongst all this she also publishes and shares knowledgeable articles pertaining to her work experience, management and mentoring of current EA’s, PA’s as well as upcoming junior Secretaries, she has the will and drive to ensure that the role Executive Assistants play within an organization is highly marketable and recognized as valuable, and leads this definite necessity in all she promotes.


One of many crucial primary focus areas as an Executive Assistant are: energizing optimism, professionalism, initiative, proactivity and true leadership together with the importance and true real life emphasis on your professional grooming, office etiquette and client interaction in your workplace.

Priscilla is currently a member of the following Associations:
-OPSA – Office Professional Association of South Africa since 2005 -SANOPTY - SA National winner – Office Professional of the Year 2011 / 2012
- Academy of Excellence – is a faculty of The PA Forum of South Africa —(PAFSA) – The Professional Administration Forum for South Africa
- (IAAP) – International Administrative Assistant for Office Professionals.

Firmly believe that over all the years in my career I have excelled in promoting the Brand of the Company that I work for to the very best of my ability. A Brand oriented employee assists in building a successful Brand.

Susan has added value to multiple businesses and stakeholders through the provision of Psychometric assessment over many years. She believes in ethics as the cornerstone to excellence within this field. She also consults in the Organizational Development and Effectiveness space, and acts as support to businesses through Specialist Wellness Counselling – as the ‘objective ear’ to help employees navigate their way through professional and personal challenges, in order to perform at their best. She is the founder of Impact Shoppe, a private practice which provides value to organizations and individuals within the OD and Talent Management space. S Susan runs the practice, assessing people within South Africa, Africa and abroad using science and AI driven technology. She only uses test which have been scientifically proven to be valid, reliable and fit for purpose to ensure fair testing and ROI for her clients. With mental health being the current ‘pandemic’ globally, Susan and her team of experts provide on-site or online wellness counselling, depending on logistics, geographical region and individual needs. She also holds wellness information days to educate leaders, and employees about the true meaning and factors of wellness. Susan believes in sharing knowledge, experience and expertise. She has spoken at various conferences, employee days, and training events on ethics, wellness, emotional intelligence and other topics within her area of expertise.

Speakers

Susan Smith

Psychometrist/OD Consultant/Specialist Wellness Counsellor at Impact Shoppe

Susan has added value to multiple businesses and stakeholders through the provision of Psychometric assessment over many years. She believes in ethics as the cornerstone to excellence within this field.

She also consults in the Organizational Development and Effectiveness space, and acts as support to businesses through Specialist Wellness Counselling – as the ‘objective ear’ to help employees navigate their way through professional and personal challenges, in order to perform at their best.

She is the founder of Impact Shoppe, a private practice which provides value to organizations and individuals within the OD and Talent Management space. S
Susan runs the practice, assessing people within South Africa, Africa and abroad using science and AI driven technology. She only uses test which have been scientifically proven to be valid, reliable and fit for purpose to ensure fair testing and ROI for her clients.

With mental health being the current ‘pandemic’ globally, Susan and her team of experts provide on-site or online wellness counselling, depending on logistics, geographical region and individual needs. She also holds wellness information days to educate leaders, and employees about the true meaning and factors of wellness.

Susan believes in sharing knowledge, experience and expertise. She has spoken at various conferences, employee days, and training events on ethics, wellness, emotional intelligence and other topics within her area of expertise.

Fatima is an entrepreneur, experienced Human Resources Executive and an enthusiastic trainee Barista. Having spent twenty years in the corporate environment, she now spends her time working with leading organizations to guide their teams to leverage change and disruption. Her studies in Engineering and Psychology enable her to simplify the science of why we create the patterns we do – where they come from, and how to change them to amplify results. Known to her colleagues and friends as an influential agent for positive change and a passionate advocate for growth and development. Fatima’s life and career journey are a testament to the value of lifelong learning. Placing great value in people empowerment, her goal is to challenge audiences to leverage their focus and pay attention to what matters most at work and in life.

Speakers

Fatima Ravat

Psychologist/HR professional at Growth Factor Consultants

Fatima is an entrepreneur, experienced Human Resources Executive and an enthusiastic trainee Barista. Having spent
twenty years in the corporate environment, she now spends her time working with leading organizations to guide their teams to
leverage change and disruption.

Her studies in Engineering and Psychology enable her to simplify the science of why we create the patterns we do – where they come from, and how to change them to amplify results.
Known to her colleagues and friends as an influential agent for positive change and a passionate advocate for growth and
development.
Fatima’s life and career journey are a testament to the value of lifelong learning. Placing great value in people empowerment, her goal is to challenge audiences to leverage their focus and pay attention to what matters most at work and in life

With over 26 years’ experience as an Executive Personal Assistant, and since winning this award, Priscilla is recognized and invited to take part in various Executive Personal Assistant Master class Workshops, both locally and internationally. Her vision and belief as an Office Professional over the years has always included attributes such as self-learning, skills development, growth and sharing with others every day. Amongst all this she also publishes and shares knowledgeable articles pertaining to her work experience, management and mentoring of current EA’s, PA’s as well as upcoming junior Secretaries, she has the will and drive to ensure that the role Executive Assistants play within an organization is highly marketable and recognized as valuable, and leads this definite necessity in all she promotes. One of many crucial primary focus areas as an Executive Assistant are: energizing optimism, professionalism, initiative, proactivity and true leadership together with the importance and true real life emphasis on your professional grooming, office etiquette and client interaction in your workplace. Priscilla is currently a member of the following Associations: -OPSA – Office Professional Association of South Africa since 2005 -SANOPTY - SA National winner – Office Professional of the Year 2011 / 2012 - Academy of Excellence – is a faculty of The PA Forum of South Africa —(PAFSA) – The Professional Administration Forum for South Africa - (IAAP) – International Administrative Assistant for Office Professionals. Firmly believe that over all the years in my career I have excelled in promoting the Brand of the Company that I work for to the very best of my ability. A Brand oriented employee assists in building a successful Brand.

Speakers

Priscilla Pearson

International Trainer, Mentor and Coach for Secretarial / Administrative Professionals

WINNER OF THE OPSA/ REXEL SA NATIONAL OFFICE PROFESSIONAL OF THE YEAR AWARD 2011 / 2012

With over 26 years’ experience as an Executive Personal Assistant, and since winning this award, Priscilla is recognised and invited to take part in various Executive Personal Assistant Master class Workshops, both locally and internationally.
Her vision and belief as an Office Professional over the years has always included attributes such as self-learning, skills development, growth and sharing with others every day. Amongst all this she also publishes and shares knowledgeable articles pertaining to her work experience, management and mentoring of current EA’s, PA’s as well as upcoming junior Secretaries, she has the will and drive to ensure that the role Executive Assistants play within an organization is highly marketable and recognized as valuable, and leads this definite necessity in all she promotes.


One of many crucial primary focus areas as an Executive Assistant are: energizing optimism, professionalism, initiative, proactivity and true leadership together with the importance and true real life emphasis on your professional grooming, office etiquette and client interaction in your workplace.

Priscilla is currently a member of the following Associations:
-OPSA – Office Professional Association of South Africa since 2005 -SANOPTY - SA National winner – Office Professional of the Year 2011 / 2012
- Academy of Excellence – is a faculty of The PA Forum of South Africa —(PAFSA) – The Professional Administration Forum for South Africa
- (IAAP) – International Administrative Assistant for Office Professionals.

Firmly believe that over all the years in my career I have excelled in promoting the Brand of the Company that I work for to the very best of my ability. A Brand oriented employee assists in building a successful Brand.

(15 minutes) Tea Break

Jacques van Rensburg is the owner of Growth Factor Consultants and a facilitative trainer with more than 20 years of experience in Learning and Development. He has worked with listed and unlisted companies in South Africa, Zambia, Zimbabwe, Botswana, Tanzania and the UK. He has been recognized for his expertise in behavior changing facilitation using neuroscience techniques. He has expertise in Executive Team Coaching, Strategy Facilitation and Mediation. Since starting Growth Factor Consultants he has been exploring ways to merge AI and Virtual Reality to accelerate learning experiences. He heads up a team of nine facilitators who have been trained in the same methodologies and techniques he applies. He is a husband and a father of three children and loves spending time with his family. He volunteers at a local NGO and has is passionate about ending the scourge of violence against women and children.

Speakers

Fatima Ravat

Psychologist/HR professional at Growth Factor Consultants

Fatima is an entrepreneur, experienced Human Resources Executive and an enthusiastic trainee Barista. Having spent
twenty years in the corporate environment, she now spends her time working with leading organizations to guide their teams to
leverage change and disruption.

Her studies in Engineering and Psychology enable her to simplify the science of why we create the patterns we do – where they come from, and how to change them to amplify results.
Known to her colleagues and friends as an influential agent for positive change and a passionate advocate for growth and
development.
Fatima’s life and career journey are a testament to the value of lifelong learning. Placing great value in people empowerment, her goal is to challenge audiences to leverage their focus and pay attention to what matters most at work and in life

Ilze-Meri is inspired by future possibilities and helping people live significant lives. She is known for her vibrant energy and passion for people. With 15 years’ experience in the retail sector across various roles, including Operations, Learning & Development and HR, she brings a unique take on business and people dynamics that drive healthy and balanced teams. Her life purpose is to bravely seek out opportunities for growth by creating platforms for People Development. She aims to support businesses help grow and nurture their employees so that they can be more authentic and holistic human beings, ultimately impacting the bottom line.

Speakers

Ilze Meri Eksteen

HR/Learning & Development professional at Growth Factor Consultants

Ilze-Meri is inspired by future possibilities and helping people live significant lives. She is known for her vibrant energy and passion
for people.

With 15 years’ experience in the retail sector across various roles, including Operations, Learning & Development and HR, she brings a unique take on business and people dynamics that drive healthy and balanced teams.

Her life purpose is to bravely seek out opportunities for growth by creating platforms for People Development.

She aims to support businesses help grow and nurture their employees so that they can be more authentic and holistic human beings, ultimately impacting the bottom line.

With over 26 years’ experience as an Executive Personal Assistant, and since winning this award, Priscilla is recognized and invited to take part in various Executive Personal Assistant Master class Workshops, both locally and internationally. Her vision and belief as an Office Professional over the years has always included attributes such as self-learning, skills development, growth and sharing with others every day. Amongst all this she also publishes and shares knowledgeable articles pertaining to her work experience, management and mentoring of current EA’s, PA’s as well as upcoming junior Secretaries, she has the will and drive to ensure that the role Executive Assistants play within an organization is highly marketable and recognized as valuable, and leads this definite necessity in all she promotes. One of many crucial primary focus areas as an Executive Assistant are: energizing optimism, professionalism, initiative, proactivity and true leadership together with the importance and true real life emphasis on your professional grooming, office etiquette and client interaction in your workplace. Priscilla is currently a member of the following Associations: -OPSA – Office Professional Association of South Africa since 2005 -SANOPTY - SA National winner – Office Professional of the Year 2011 / 2012 - Academy of Excellence – is a faculty of The PA Forum of South Africa —(PAFSA) – The Professional Administration Forum for South Africa - (IAAP) – International Administrative Assistant for Office Professionals. Firmly believe that over all the years in my career I have excelled in promoting the Brand of the Company that I work for to the very best of my ability. A Brand oriented employee assists in building a successful Brand.

Speakers

Priscilla Pearson

International Trainer, Mentor and Coach for Secretarial / Administrative Professionals

WINNER OF THE OPSA/ REXEL SA NATIONAL OFFICE PROFESSIONAL OF THE YEAR AWARD 2011 / 2012

With over 26 years’ experience as an Executive Personal Assistant, and since winning this award, Priscilla is recognised and invited to take part in various Executive Personal Assistant Master class Workshops, both locally and internationally.
Her vision and belief as an Office Professional over the years has always included attributes such as self-learning, skills development, growth and sharing with others every day. Amongst all this she also publishes and shares knowledgeable articles pertaining to her work experience, management and mentoring of current EA’s, PA’s as well as upcoming junior Secretaries, she has the will and drive to ensure that the role Executive Assistants play within an organization is highly marketable and recognized as valuable, and leads this definite necessity in all she promotes.


One of many crucial primary focus areas as an Executive Assistant are: energizing optimism, professionalism, initiative, proactivity and true leadership together with the importance and true real life emphasis on your professional grooming, office etiquette and client interaction in your workplace.

Priscilla is currently a member of the following Associations:
-OPSA – Office Professional Association of South Africa since 2005 -SANOPTY - SA National winner – Office Professional of the Year 2011 / 2012
- Academy of Excellence – is a faculty of The PA Forum of South Africa —(PAFSA) – The Professional Administration Forum for South Africa
- (IAAP) – International Administrative Assistant for Office Professionals.

Firmly believe that over all the years in my career I have excelled in promoting the Brand of the Company that I work for to the very best of my ability. A Brand oriented employee assists in building a successful Brand.

Ilze-Meri is inspired by future possibilities and helping people live significant lives. She is known for her vibrant energy and passion for people. With 15 years’ experience in the retail sector across various roles, including Operations, Learning & Development and HR, she brings a unique take on business and people dynamics that drive healthy and balanced teams. Her life purpose is to bravely seek out opportunities for growth by creating platforms for People Development. She aims to support businesses help grow and nurture their employees so that they can be more authentic and holistic human beings, ultimately impacting the bottom line.

Speakers

Ilze Meri Eksteen

HR/Learning & Development professional at Growth Factor Consultants

Ilze-Meri is inspired by future possibilities and helping people live significant lives. She is known for her vibrant energy and passion
for people.

With 15 years’ experience in the retail sector across various roles, including Operations, Learning & Development and HR, she brings a unique take on business and people dynamics that drive healthy and balanced teams.

Her life purpose is to bravely seek out opportunities for growth by creating platforms for People Development.

She aims to support businesses help grow and nurture their employees so that they can be more authentic and holistic human beings, ultimately impacting the bottom line.

Speakers

Priscilla Pearson

International Trainer, Mentor and Coach for Secretarial / Administrative Professionals

WINNER OF THE OPSA/ REXEL SA NATIONAL OFFICE PROFESSIONAL OF THE YEAR AWARD 2011 / 2012

With over 26 years’ experience as an Executive Personal Assistant, and since winning this award, Priscilla is recognised and invited to take part in various Executive Personal Assistant Master class Workshops, both locally and internationally.
Her vision and belief as an Office Professional over the years has always included attributes such as self-learning, skills development, growth and sharing with others every day. Amongst all this she also publishes and shares knowledgeable articles pertaining to her work experience, management and mentoring of current EA’s, PA’s as well as upcoming junior Secretaries, she has the will and drive to ensure that the role Executive Assistants play within an organization is highly marketable and recognized as valuable, and leads this definite necessity in all she promotes.


One of many crucial primary focus areas as an Executive Assistant are: energizing optimism, professionalism, initiative, proactivity and true leadership together with the importance and true real life emphasis on your professional grooming, office etiquette and client interaction in your workplace.

Priscilla is currently a member of the following Associations:
-OPSA – Office Professional Association of South Africa since 2005 -SANOPTY - SA National winner – Office Professional of the Year 2011 / 2012
- Academy of Excellence – is a faculty of The PA Forum of South Africa —(PAFSA) – The Professional Administration Forum for South Africa
- (IAAP) – International Administrative Assistant for Office Professionals.

Firmly believe that over all the years in my career I have excelled in promoting the Brand of the Company that I work for to the very best of my ability. A Brand oriented employee assists in building a successful Brand.

Susan has added value to multiple businesses and stakeholders through the provision of Psychometric assessment over many years. She believes in ethics as the cornerstone to excellence within this field. She also consults in the Organizational Development and Effectiveness space, and acts as support to businesses through Specialist Wellness Counselling – as the ‘objective ear’ to help employees navigate their way through professional and personal challenges, in order to perform at their best. She is the founder of Impact Shoppe, a private practice which provides value to organizations and individuals within the OD and Talent Management space. S Susan runs the practice, assessing people within South Africa, Africa and abroad using science and AI driven technology. She only uses test which have been scientifically proven to be valid, reliable and fit for purpose to ensure fair testing and ROI for her clients. With mental health being the current ‘pandemic’ globally, Susan and her team of experts provide on-site or online wellness counselling, depending on logistics, geographical region and individual needs. She also holds wellness information days to educate leaders, and employees about the true meaning and factors of wellness. Susan believes in sharing knowledge, experience and expertise. She has spoken at various conferences, employee days, and training events on ethics, wellness, emotional intelligence and other topics within her area of expertise.

Speakers

Susan Smith

Psychometrist/OD Consultant/Specialist Wellness Counsellor at Impact Shoppe

Susan has added value to multiple businesses and stakeholders through the provision of Psychometric assessment over many years. She believes in ethics as the cornerstone to excellence within this field.

She also consults in the Organizational Development and Effectiveness space, and acts as support to businesses through Specialist Wellness Counselling – as the ‘objective ear’ to help employees navigate their way through professional and personal challenges, in order to perform at their best.

She is the founder of Impact Shoppe, a private practice which provides value to organizations and individuals within the OD and Talent Management space. S
Susan runs the practice, assessing people within South Africa, Africa and abroad using science and AI driven technology. She only uses test which have been scientifically proven to be valid, reliable and fit for purpose to ensure fair testing and ROI for her clients.

With mental health being the current ‘pandemic’ globally, Susan and her team of experts provide on-site or online wellness counselling, depending on logistics, geographical region and individual needs. She also holds wellness information days to educate leaders, and employees about the true meaning and factors of wellness.

Susan believes in sharing knowledge, experience and expertise. She has spoken at various conferences, employee days, and training events on ethics, wellness, emotional intelligence and other topics within her area of expertise.

With over 26 years’ experience as an Executive Personal Assistant, and since winning this award, Priscilla is recognized and invited to take part in various Executive Personal Assistant Master class Workshops, both locally and internationally. Her vision and belief as an Office Professional over the years has always included attributes such as self-learning, skills development, growth and sharing with others every day. Amongst all this she also publishes and shares knowledgeable articles pertaining to her work experience, management and mentoring of current EA’s, PA’s as well as upcoming junior Secretaries, she has the will and drive to ensure that the role Executive Assistants play within an organization is highly marketable and recognized as valuable, and leads this definite necessity in all she promotes. One of many crucial primary focus areas as an Executive Assistant are: energizing optimism, professionalism, initiative, proactivity and true leadership together with the importance and true real life emphasis on your professional grooming, office etiquette and client interaction in your workplace. Priscilla is currently a member of the following Associations: -OPSA – Office Professional Association of South Africa since 2005 -SANOPTY - SA National winner – Office Professional of the Year 2011 / 2012 - Academy of Excellence – is a faculty of The PA Forum of South Africa —(PAFSA) – The Professional Administration Forum for South Africa - (IAAP) – International Administrative Assistant for Office Professionals. Firmly believe that over all the years in my career I have excelled in promoting the Brand of the Company that I work for to the very best of my ability. A Brand oriented employee assists in building a successful Brand.

Speakers

Priscilla Pearson

International Trainer, Mentor and Coach for Secretarial / Administrative Professionals

WINNER OF THE OPSA/ REXEL SA NATIONAL OFFICE PROFESSIONAL OF THE YEAR AWARD 2011 / 2012

With over 26 years’ experience as an Executive Personal Assistant, and since winning this award, Priscilla is recognised and invited to take part in various Executive Personal Assistant Master class Workshops, both locally and internationally.
Her vision and belief as an Office Professional over the years has always included attributes such as self-learning, skills development, growth and sharing with others every day. Amongst all this she also publishes and shares knowledgeable articles pertaining to her work experience, management and mentoring of current EA’s, PA’s as well as upcoming junior Secretaries, she has the will and drive to ensure that the role Executive Assistants play within an organization is highly marketable and recognized as valuable, and leads this definite necessity in all she promotes.


One of many crucial primary focus areas as an Executive Assistant are: energizing optimism, professionalism, initiative, proactivity and true leadership together with the importance and true real life emphasis on your professional grooming, office etiquette and client interaction in your workplace.

Priscilla is currently a member of the following Associations:
-OPSA – Office Professional Association of South Africa since 2005 -SANOPTY - SA National winner – Office Professional of the Year 2011 / 2012
- Academy of Excellence – is a faculty of The PA Forum of South Africa —(PAFSA) – The Professional Administration Forum for South Africa
- (IAAP) – International Administrative Assistant for Office Professionals.

Firmly believe that over all the years in my career I have excelled in promoting the Brand of the Company that I work for to the very best of my ability. A Brand oriented employee assists in building a successful Brand.

Susan has added value to multiple businesses and stakeholders through the provision of Psychometric assessment over many years. She believes in ethics as the cornerstone to excellence within this field. She also consults in the Organizational Development and Effectiveness space, and acts as support to businesses through Specialist Wellness Counselling – as the ‘objective ear’ to help employees navigate their way through professional and personal challenges, in order to perform at their best. She is the founder of Impact Shoppe, a private practice which provides value to organizations and individuals within the OD and Talent Management space. S Susan runs the practice, assessing people within South Africa, Africa and abroad using science and AI driven technology. She only uses test which have been scientifically proven to be valid, reliable and fit for purpose to ensure fair testing and ROI for her clients. With mental health being the current ‘pandemic’ globally, Susan and her team of experts provide on-site or online wellness counselling, depending on logistics, geographical region and individual needs. She also holds wellness information days to educate leaders, and employees about the true meaning and factors of wellness. Susan believes in sharing knowledge, experience and expertise. She has spoken at various conferences, employee days, and training events on ethics, wellness, emotional intelligence and other topics within her area of expertise.

Speakers

Susan Smith

Psychometrist/OD Consultant/Specialist Wellness Counsellor at Impact Shoppe

Susan has added value to multiple businesses and stakeholders through the provision of Psychometric assessment over many years. She believes in ethics as the cornerstone to excellence within this field.

She also consults in the Organizational Development and Effectiveness space, and acts as support to businesses through Specialist Wellness Counselling – as the ‘objective ear’ to help employees navigate their way through professional and personal challenges, in order to perform at their best.

She is the founder of Impact Shoppe, a private practice which provides value to organizations and individuals within the OD and Talent Management space. S
Susan runs the practice, assessing people within South Africa, Africa and abroad using science and AI driven technology. She only uses test which have been scientifically proven to be valid, reliable and fit for purpose to ensure fair testing and ROI for her clients.

With mental health being the current ‘pandemic’ globally, Susan and her team of experts provide on-site or online wellness counselling, depending on logistics, geographical region and individual needs. She also holds wellness information days to educate leaders, and employees about the true meaning and factors of wellness.

Susan believes in sharing knowledge, experience and expertise. She has spoken at various conferences, employee days, and training events on ethics, wellness, emotional intelligence and other topics within her area of expertise.