AEPAC 2024 Accra-Ghana Edition

Overview

It is an era of rapid change in the administrative world shaped by dynamics such as the evolving nature of work and advancements in technology. These dynamics present opportunities and challenges in equal measure for the future executive assistants/administrators. Nonetheless, the human touch and the strategic acumen that executive assistants/administrators offer is irreplaceable.

As the administration space continues to evolve, so should executive assistants/administrators. This calls for attention to building strategic partnerships, accruing new skills and techniques of performing tasks and building strategic connections to stay ahead of the curve. There is also a need to look into what to expect in administration in future.

The future of administration at a glance

• Administration powered by Artificial Intelligence (AI)

AI is proving to be a tool that catapults executive assistants/administrators to become change catalysts in organizations. AI tools such as ChatGPT have become handy in performance of routine and repetitive tasks allowing executive assistant/administrators to focus on higher-level decision-making, problem-solving, and strategic planning. This shift towards automated administrative tasks not only enhances efficiency but also opens up new possibilities for innovation in organizational management.

• Adaptability & resilience in the VUCA world

The VUCA world demands a high level of adaptability and resilience from executive assistants. They will need to be quick thinkers, capable of swiftly adjusting to unforeseen challenges and embracing change. Proactive problem-solving will become a core competency, as executive assistants navigate through ambiguity and uncertainty. This evolution in skill sets will redefine the expectations placed on these professionals, emphasizing not only organizational and logistical prowess but also a keen ability to anticipate and respond to dynamic business conditions.

• Collaboration as a cornerstone of the future of administration

In a VUCA world, the interconnectedness of tasks and the need for real-time information demands seamless collaboration with other departments and stakeholders. Executive assistants/administrators are becoming the orchestrators, ensuring effective communication and coordination across the organization. Building strong relationships and fostering a culture of teamwork will increasingly become critical for success in an environment where adaptability and collective intelligence are paramount.

• Cultural competence and global outlook

As organizations gain global presence, executive assistants/administrators have to enhance their cultural competence, cultural diversity, international communication skills and comprehension of international business practices. As a result, they will support their organizations in expanding to new markets, promoting investor relations and overall growth.

Takeaway

In this evolving landscape of the 21st century, the future of administration is certainly marked by constant transformation and unprecedented challenges. As we look towards the future, the theme of nurturing administrative agility becomes paramount for effective governance. Executive assistants/administrators must adapt, innovate and thrive in the face of VUCA conditions. As this new reality continues to kick in, the world of administration has to embrace change as a constant aspect in the growth of an organization. Executive assistants/administrators therefore must take the frontline in fostering a culture that values flexibility, quick decision-making, and the ability to pivot strategies in response to dynamic external forces.

Who should attend

• Executive assistants
• Administrative assistants
• Personal assistants
• Personal secretaries
• Front office executives
• Receptionists
• Administrative managers
• Office administrators
• Office managers
• Project managers
• Communication officers
• Public relations officers
• Customer service representatives
• Team leaders
• Any professional interested in advancing their skills and knowledge in administration/executive support roles.

Why attend AEPAC?

AEPAC is an annual conference that brings together personal executive assistants and administrators from rich, diverse backgrounds from Africa. It heightens the power of face-to-face communication by allowing delegates to engage in deep and meaningful conversations with other professionals in the administrative industry.

It also presents a unique opportunity to interact with international speakers who offer new insights on the opportunities available and emerging industry trends. Regardless of your present stage in your administration career journey, AEPAC is the best platform for you as an executive assistant or administrative professional to strengthen your repertoire of knowledge and skills.

The pleasure of AEPAC!

AEPAC will offer an intensive four-day training experience coupled with practical examples of the administrative industry. This will be supported by our community of international speakers who will challenge you as a personal assistant/administrator to excel more in your role by seeking new opportunities for career progression.

AEPAC will also create a memorable social networking experience through a full day excursion on the last day of the conference. You will leave AEPAC nourished professionally, personally and socially!

Conference topics

1. Agile project management strategies in administration.

2. The role of organizational culture in fostering collaboration within administrative teams.

3. Establishing a mindset of continuous improvement through feedback.

4. The need for adaptive leadership in the face of rapid changes.

5. Embracing artificial intelligence and automation tools to streamline tasks and boost productivity.

7. Agile administrative practices: Building adaptability and resilience in a VUCA world.

8. Balancing productivity with a focus on the health and happiness of employees.

9. Cross-cultural communication and coordination in international administrative practices.

10. Retirement planning: personal finance management & investment tips.