Event Details

The culture of our company speaks volumes about our mission, values and ideals. A positive workplace culture is one that is built on meaningful work, open communication, as well as a genuine connection between employees and their organization. To attract and retain employees, organizations must be strategic in their cultural development and sustainability.


Join our Guest Experience Peer Group for a group discussion on best practices for Employee Work Culture on Thursday, September 21 at 4PM Eastern/1PM Pacific.


Discussion topics will include:

  • Making Your Service Principles and Mission Stick
  • Staffing Training, Enrichment & Empowerment
  • Incentives & Rewards
  • Leadership Training
  • Balancing Staffing Shortages & Staff Morale
  • Hiring & Recruitment


Our panel discussion will feature Travis Baker of the Pittsburgh Steelers and JT McCreary of the Arizona Diamondbacks and will be facilitated by Kameron Durham of the Seattle Seahawks.


Date: Thursday, September 21, 2023

Time: 1p PT/2p MT/3p CT/4p ET

Agenda

Speakers

  • Travis Baker (Director of Guest Experience at Acrisure Stadium)

    Travis Baker

    Director of Guest Experience at Acrisure Stadium

  • JT McCreary (Director of Guest Services at Arizona Diamondbacks)

    JT McCreary

    Director of Guest Services at Arizona Diamondbacks

  • Kameron Durham (Managing Director - Event Services of Seattle  Seahawks/Lumen Field)

    Kameron Durham

    Managing Director - Event Services of Seattle Seahawks/Lumen Field

Community

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