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Workshop overview
The Kenyan banking sector faces a pressing issue concerning Non-Performing Loans (NPLs), with recent data from the Monetary Policy Committee (MPC) indicating a rate of 14.5% as of June 2023. This trend can be attributed to various factors, including a slow economic growth rate and persistent high inflationary pressures. These challenges have created a significant burden on the assets of financial institutions, exacerbated by a decline in consumer purchasing power. The erosion of consumer purchasing power results from both the enduring effects of the pandemic and the implementation of new fiscal measures in accordance with the Finance Act 2023. In response to this, CIS Kenya, in partnership with KBA, is organizing a workshop on Data-Driven Strategies for NPL Management, scheduled for October 25th and 26th, 2023, in Nairobi.
Workshop objectives
1. Review NPL status in Kenya;
2. Review trends and best practices in NPL management
The workshop, will cover the following topics:
1. State of the credit market
2. Customer Level Segmentation for Collections
3. Loan portfolio monitoring tools
4. Technology & data analytics
5. Consumer protection
6. Data protection and privacy
7. Managing service providers
8. Debt negotiation & mediation
9. Alternative dispute resolution through Tatua Center
Speakers
Dr. Samuel Tiriongo
Director of Research and Policy at Kenya Bankers Association (KBA)
More Information
Jared Getenga is the Chief Executive Officer, Credit Information Sharing Association of Kenya (CIS Kenya). He worked for the Central Bank of Kenya (CBK) for more than 20 years in Banking Supervision and Deposit Protection. His Banking Supervision experience was largely in policy formulation on banking sector stability.
He also worked as CBK-Appointed Statutory Advisor, Statutory Manager and Liquidation Agent in several troubled banks. Jared was later appointed Financial Sector Specialist with the Financial and Legal Sector Technical Assistance Project (FLSTAP), funded by the World Bank IDA, DFID and GOK for purposes of coordinating technical assistance to Kenya’s Financial and Legal sectors.
On secondment from CBK, he founded the Kenya Credit Information Sharing Initiative in 2019, as a vehicle to establish the credit information sharing (CIS) mechanism in Kenya. Having registered a nationwide credit providers Association (AKCP) in 2014, he was appointed founder CEO and helped develop mechanisms for self-regulation, alternative dispute resolution, credit scoring, credit risk management etc. He is a committee member of the Africa Credit Information Sharing Association (ACISA) and the International Committee for Credit Reporting (ICCR).
AKCP rebranded to CIS Kenya in order to align more closely to its mandate.
Morris Maina
CEO of TransUnion Kenya
Morris Maina is the Chief Executive Officer at TransUnion Kenya. Maina has over 20 years of leadership experience across sectors, including FMCG, Telco, IT and ecommerce. Prior to joining TransUnion, he was Vice President of Sales and Customer Service at Copia Kenya where he was instrumental in accelerating successful roll out and adoption of a highly scalable B2C ecommerce platform targeting rural and urban mass market consumers .
Previously, Maina held leadership roles with Microsoft, serving as Business Lead for Consumer and Device Services across the Anglo–Africa Countries; and Safaricom PLC as Head of Retail, Head of Internet and Content among other roles.
Maina’s passion for helping people achieve great things in a world driven by rapid digital transformation is reflected in his having directed numerous technology-based initiatives aimed at positively transforming consumers’ lives while enhancing business growth.
He holds a Bachelors of Arts and a Masters of Business Administration (MBA) -Strategic Management from the University of Nairobi . He has also completed various leadership programmes, including the Advanced Management Program at Strathmore University.
Hannah is the Registrar and the lead mediator at Tatua Center. She has experience and competence in Alternative Dispute Resolution (ADR) having handled a myriad of workplace, industrial, family, and commercial disputes in her work and personal experience. She has had a successful career in the Banking sector including extensive experience with organizations facing debt stress for over 10 years.
Dr. Samuel
Tiriongo
Director of Research and Policy at Kenya Bankers Association (KBA)
Dr. Samuel Tiriongo (PhD) joined Kenya Bankers Association (KBA) in December 2020. He previously served as an economist with the Central Bank of Kenya for 13 years, of which he was attached to the Secretariat of the Monetary Policy Committee (MPC) for 11 years, providing research and analysis targeted at informing monetary policy decisions of the Committee. Additionally, he has been involved in various research assignments that have shaped industry discourse and policymaking, having published widely in peer reviewed research outlets on market microstructure, economic responses to crises, monetary policy communication, and credit market analyses, among other areas.
Dr. Tiriongo holds a PhD in Economics of the University of Dar es Salaam-Tanzania, conferred under the Collaborative PhD Programme in Economics for Sub-Saharan Africa of the African Economic Research Consortium (AERC). He has been a research fellow of the AERC since 2016 and was awarded in 2017 to participate in the AERC/IMF Visiting Scholars Programme. He has also received professional training from several leading organizations, key among them are International Monetary Fund (IMF), The World Bank, and Macroeconomic and Financial Management Institute of Eastern and Southern Africa (MEFMI).
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