This is a past event. Registration is closed. View other Credit Information Sharing Association of Kenya events.


What the training will cover

a) Overview of the credit life cycle;

b) Early warning signs of NPLs;

c) How to overcome excuses – any excuse – for non-payment or delay;

d) Mastering telephone collection techniques;

e) Soft and hard collection techniques;

f) CRB solutions for portfolio monitoring and collections prioritization;

g) Debt collection scorecards;

h) Compliance requirements for SACCOs under CRB Regulations, 2020;

i) Reporting on NPLs with market benchmarking;

j) Ethical practices in collections management;

k) Data Protection Act, 2019 and its impact on debt collection practices;

l) Tools to monitor portfolio spillovers and improvements;

m) Credit Reporting.

Speakers

Sponsors and Partners

Organizer

Community

Connect with 22 people attending this event

View community profiles and add attendees into your favorites list.