Course Summary:

In-Person

This course will focus on managing emotions in high-stakes situations to drive positive outcomes and motivate teams. It includes an emotional intelligence assessment and highlights the value of having diverse generations represented at all levels of the organization.

Objectives:

• Know the foundations of generational differences and explore the key characteristics of each.

• Understand why it is essential to change our context around generational biases in order to obtain long term success.

• Learn how to use key leadership skills to improve relationships between the generations

• Apply strategies to leverage different generational perspectives and skills at all levels of the organization.

Recommended Audience: Project Managers, Superintendents, Foremen, Operations, Clerical Roles, Service Managers, Project Engineers, Company Principals, and All Other Leadership Roles