Multiple generations in a workplace create an opportunity for people to learn from one another and hear different perspectives on the same ideas. One growing trend is that of "reverse mentoring," a program where a younger employee and an older employee help each other learn new ideas
Identify where the generation gap issue surfaces & the impact it has on the modern work force
Describe and apply language that is specific to each generation currently in the workplace
Explore organization strategies that overcome gap issue
Evaluate the need and effectiveness of recruiting retention & Succession plans in context of the generation gap