How do we successfully engage employees and ensure their experience is positive?
Plan fun activities or parties?
Changing work schedules?
Could it be a combination of all the above? Well, it could be a combination of all the above, and also giving employees the tools they need to be successful in their role and giving them what they need to grow. Accountability is a key factor in that journey.
In this workshop, we'll discuss how an employee success guide can help support staff and supervisors in creating a culture of accountability, and professional development.
Dr. Miller is the Employee Experience Manager at a community hospital in Lewisburg Pennsylvania and the founder of the Lisa Edgerton Memorial Fund at a level-III trauma center in Danville Pennsylvania. She has a diverse background in areas such as medical records, critical care, surgical medicine, and patient experience. For over 20 years she has sought to improve patient and employees lives while honing her skillset as an employee and leader. Dr. Miller holds a degree in Surgical Technology; a Bachelor’s in Business with an emphasis on Healthcare System Management, a Master’s in Business with an emphasis on Leadership and a Doctorate of Education in Leadership and Learning with a specialization in Health Care Administration and Leadership. In addition to her previously mentioned roles, Dr. Miller in an online Faculty Member at the University of Phoenix and an in-person instructor for McCann School of Business and Technology.