As the pivot point between supply and demand, managing inventory becomes more and more complex as fast-paced trends in technology and changing consumer behavior are reinventing the way companies serve the customer. This brings challenges that impact in delivering customer satisfaction and cost efficiencies. However, many organizations face capacity gaps as their talents lack the competencies needed to effectively manage and solve these new complexities.*

*Source: Keys to supply chain optimization, Tony Trewhella (2017)

Is your team equipped with the right knowledge and skills to better manage your inventory to enhance customer satisfaction, improve operational efficiencies and drive down cost?

OVERVIEW

This course is focused on order and warehouse & inventory management fundamentals, best practices, and strategies that impact the business' supply chain value stream. This will help the participants to better evaluate their company's strategies and methodologies and position possible opportunities to global industry standards.

BENEFITS

• Identify key opportunities to align with the best practices that will lead to better customer satisfaction and cost efficiency.
• Understand the fundamentals of order, inventory, warehouse management and the best-in-class industry practices and strategies

OUTLINE

ORDER MANAGEMENT

• Inbound Order Management
• Intracompany Orders
• Outbound Order Management

INVENTORY MANAGEMENT

• Defining Inventory
• The Functions of Inventory
• Costs of Inventory
• ABC Analysis of Inventory
• Inventory Control
• Inventory Counting
• Inventory Management Metrics

WAREHOUSE MANAGEMENT

• Warehouse Strategy
• Warehouse Types
• Warehouse Processes
• Facility Layout Decisions
• Warehouse Operation & Automation
• Performance Metrics

PACKAGE AND MATERIALS HANDLING

• Product Characteristics
• Packaging Fundamentals
• Unit Loads

ATTENDEES

• Supply Chain Practitioners in:
• Logistics
• Warehousing
• Inventory
• Demand Planning Analysts and Managers
• Operations Managers
• Production Managers
• Sales & Operations Managers