Psychological First Aid (Self-paced)

Just as we can apply First Aid to provide immediate relief and support a person's

recovery from physical trauma, we can also apply Psychological First Aid to support recovery from

psychological trauma. Knowing what to do can make a world of difference following an incident,

accident, assault, or other emergency – not just in the immediate aftermath – but also many months or

years later, when even seemingly small adverse events can have a compounding effect, and traumas of

the past can resurface and reduce someone's ability to cope.

Phoenix Australia's Psychological First Aid course has been developed by mental health clinical experts

to help you understand the recommended techniques of Psychological First Aid and give you the

confidence to support people who have experienced a traumatic event. Our course takes a practical

approach to teaching the skills you need to help a person in distress, including how to: create a sense

of safety, provide emotional comfort, deliver practical advice and assistance to create calm, connect with

others, and help someone cope in those immediate moments and beyond.

Course Outline:

In this course you will learn the recommended techniques and skills of Psychological

First Aid, including:

• how people respond to trauma

• providing Psychological First Aid safely and effectively

• listening and communication

• skills to help calm and support others and looking after yourself

Who should attend:

If your job involves working with people who have experienced trauma, or if you

simply want to be well equipped and confident to support others in need, our flexible, self-paced online

course will give you the skills you need to provide immediate relief and help support recovery from

psychological trauma. This course is designed to be suitable for people with no, or minimal, mental

health skills training and does not require a previous qualification.