Most people get along with about 80% of people. But the 20% can bring us frustration, conflict and stress. This workshop will help you to understand yourself and others. It will give you the skills to read people and adapt your communication to better build relationships, rapport, influence and motivation.
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What you'll learn:
Adapting your Communication and Behaviour
Who should attend:
This workshop is suitable for anyone working within a team or in a client facing role.
Scott is a registered psychologist with a solid background as an educator. He has worked as a lecturer in psychology, behavioural science and research at the Universities of Sydney and Western Sydney. Lecturing for 6 years at both undergraduate and postgraduate levels, Scott specialised in the disciplines of health and social psychology. His expertise includes such areas as leadership, teams and group dynamics, communication and body language, persuasion techniques, stress, and workplace satisfaction.
Since 1999, his work in the corporate sector has spanned the spectrum from industrial psychologist to corporate trainer. In 2004 he became a certified Master Coach in Behavioural Coaching and continues to coach both individuals and teams at all levels within the companies with which he works.
Where applicable, GST will be applied