The objective of this two-day seminar is to empower participants with the knowledge and skills to develop effective customer-centric marketing strategies that align with evolving consumer needs and preferences. Participants will gain insights into understanding customer behavior, crafting personalized experiences, and leveraging data-driven approaches to enhance customer satisfaction and loyalty.
Target Audience
This seminar is designed for marketing professionals, customer experience managers, business owners, entrepreneurs, and anyone interested in adopting customer-centric approaches to marketing. Participants should have a foundational understanding of marketing concepts and a keen interest in enhancing customer relationships.
