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7:30 AM - 2:30 PM
This course will cover the critical role of effective communication in the image and success of individuals, projects and the company.
- Learn how to better clear and concise communication to reduce the chance of misunderstandings and conflict
- Perform an assessment to better manage your personal communication style so they can manage it and develop a communication system for their area of responsibility
- Discuss the impact that all forms of communication have on the company's image, how to vary communication style and methods for the receiver, and the art of listening to increase understanding
Recommended Audience:
Service Managers & Technicians, Field Supervisors & Personnel, Project Managers, Foremen, Estimators, Clerical Roles
Registration is open only to MCAMW & NECA Members.
Instructor
Kathryn Crosby is the President and Owner of C2 Consulting, Inc., a firm that provides financial, safety, and other consulting services and training. Prior to starting her own business, she was Vice President/CFO for a Utah-based commercial and industrial mechanical contractor. She served on the Mechanical Contractors Association of America (MCAA) National Board of Directors and was Chairperson of the Project Managers Education Committee charged with oversight of the Institute of Project Management at the University of Texas—Austin. She also served as a Management Trustee for the Utah Pipe Trades Pension and Welfare Trust Fund and Mechanical representative for the Utah Subcontractors Council. While serving as a Board Member of Associated General Contractors of Utah, she chaired the Specialty Contractor/Supplier Council.