Support 2 Practice Management
In-person training for social services leaders
Training Overview
Building on the learning and feedback through delivering Support to Practice Supervision (S2PS) to over 16 cohorts, the Federation, through facilitators Chris Burt and Gord Cote, is now offering the next iteration of management practice workshops. Support to Practice Management (S2PM) is for new or mid-level managers. The selected content is designed to provide participants with a roadmap for navigating the complexities of organizations while building practical skills for enhancing the capacity of their organizations' workforce. Specific content includes management theory and models, the context for administrative supervision, the influence of organizational culture, leadership, the value of coaching, and working through conflict.
Apr 1 - 3, 2025 (PDT)
Add to CalendarVancouver Island Conference Centre
101 Gordon Street
Nanaimo, British Columbia, Canada
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Facilitators
Chris Burt
Executive Director of Hollyburn Family Services Ltd.
- GC
Gordon Cote
Director of NARSF Programs Ltd.
Federation members and community social services sector leaders Chris Burt and Gord Cote will facilitate this training session.
Registration Register
In order to ensure that all social services organizations that want to receive this training are able to register, we ask that you limit registration to 3 participants per organization.
- Benefit Affiliate & General Registration
Please choose this ticket if your organization is a Benefit Affiliate of The Federation or your organization is not a member of The Federation.
- CAD $250
- Full & Associate Member Registration
Please choose this ticket if your organization is a Full or Associate Member of The Federation.
- CAD $175
If you are unsure of your organization's membership status, please contact Katherine (katherine@fcssbc.ca) for more information.
If you are registering more than 1 participant from your organization, please follow these steps after clicking on the "Register" link on this page:
1) Add the desired number of registrations to your order using the dropdown menu. Click the purple "Register now" button.
2) Fill in the details for the first participant. When this is complete, click on the shaded band that shows the ticket type near the bottom of the page to open the details for the next participant.
Clicking "Continue" before all participant details are filled out will also open the section where the information is missing.
Refund & Cancellation Policy
1. Your registration confirmation is your invoice, and payment is due upon receipt. Please ensure that payment reaches The Federation office PRIOR to the training date. If payment is not received within 30 calendar days after the start of the training, registrants will be invoiced an additional $25.00 administration fee.
2. Registrants who cancel 3-5 business days prior to the training will receive a refund less the $25.00 per person administration fee. There will be no refund issued if cancellation occurs within 0-2 business days of the training start date or after training has started.
3. If you do not cancel within the above-noted time frames (see #2), you are responsible for the registration fee and will be invoiced accordingly.
4. Registrations are transferable to a different person for the same training. Please contact The Federation office for assistance with this. Registrations are not transferable to another type of training. Registrations are only transferable once.
5. If you choose to book accommodations using The Federation's group agreement to obtain the negotiated room rate and fail to cancel with the hotel, The Federation may charge an additional administration fee equal to one-night room charge plus applicable taxes.
Training Details
Support 2 Practice Management is a comprehensive training that develops an understanding of managing people in the social services sector. Managing any organization, big or small, requires a unique skill set beyond knowing the organization's product or service, and the social service sector provides a unique context when it comes to managing and developing clinicians and direct service personnel to ensure client-centred service while meeting the constraints of funding and contract mandates.
This unique training explores the challenges of working in hierarchical structures within a sector philosophy of equity and inclusion while championing self-agency at every level. Learning areas include understanding the various aspects of managing organizations, teams, and individuals within human service organizations, the administrative responsibilities of managing unique departments and programs for ensuring effective outcomes, creating a supportive organizational culture, supporting the development of employees, supporting direct service decisions, and progressive discipline and managing conflict.
Following the success of Support 2 Practice Supervision, which described a model for supporting direct service clinicians to provide effective client-centred service, this researched-based training has been developed for the Federation of Community Social Services of BC to expand on what it means to 'manage' in a service-driven industry within the British Columbia context.
If you are unable to attend this training session, please check the Federation's full schedule of events and trainings for other scheduled sessions. You may also email us at info@fcssbc.ca to be added to the waitlist for the Support 2 Practice Management program.
Accommodations in Nanaimo
We have secured a group rate of $179 + taxes/night at the Courtyard by Marriott Nanaimo.
This FCSSBC rate is available during your stay from March 31, 2025 through April 4, 2025. Reserve your room online.
๏ปฟBook by March 15 to secure your room at this rate.
Parking is available on site for an additional charge.
Courtyard by Marriott Nanaimo
100 Gordon Street
Nanaimo, BC V9R 5J8
phone: 250-824-2705