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Event Details

Who is this for?

Hotels, restaurants, bars, BPO's, Shared Services, retail shops employees, leaders and key stakeholders.


Key Benefits:

participants will have the right mindset on how they should treat their customers, customers should be treated with the utmost respect


Key Takeaway:

participants will have the right mindset on how they should treat their customers, and because of this mindset they will be able to improve on their bottom line


Module1: Inference

Reading Between the Lines

Facial Expressions

Different Body language


Module 2 : Handling Difficult Customers

Basic Principles of Communication

Listening is a vital sales tool

Fundamentals of delivering excellent CS

Module 3: Types of Personalities

4 Business Personalities/How to deal with them?

Customer Expectations


Module 4: Heart of your Sales Career

Ask the right questions

Be a product expert

Maintain Positive customer contact

Treat every customer as an opportunity

Believe in your Product

Respectfully handle questions

Think like a buyer and a Seller

Feb 28, 2019

18:00 - 20:00 GMT+8

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Loft CoWorking
Penthouse 1, One Corporate Center Meralco Ave
Pasig City, Metro Manila

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Tickets

NON-MEMBERS (Regular)

Php 1,999 + % Transaction Fee

₱2,200
Early Bird
₱1,620
MEMBERS

Create a profile through http://bit.ly/ta6cmember and avail of all the benefits for a membership fee of Php 1,350 valid for 6 months.

Member Price ₱1,620
Buddy 5+1
₱8,100
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