Event Details
Talent Development professionals must be equipped with the ability to conduct a Training Needs Analysis (TNA) to effectively identify the training and non-training solutions required to address a given need at various levels of the organization from strategic down to the individual. An effective TNA process ensures alignment of the training programs with the business requirements. A proper TNA also guides the design of a training program such that the course objective and contents directly address the competency requirements of the target participants.
COURSE DESCRIPTION
This 10-hour Training Needs Analysis (TNA) program provides the basic knowledge and conceptual skills to conduct TNA using a competency-based approach to ensure that the training programs address the competency requirements at strategic, operational, and individual levels.
PRE-REQUISITE
You're all set to take this program if you've completed Training Fundamentals. If not, simply include the course fee in your overall registration or become a PSTD member to enjoy free access to the Training Fundamentals self-paced course. Apply for membership at https://pstd.org/application.
COURSE OBJECTIVE
By the end of the 10-hour training, the participants will be able to identify the objectives, content, and methodology of a training program given the needs of the target participants.
- Align training programs with business requirements
- Identify critical competency gaps at various levels (Strategic, Functional, and Job levels)
- Prepare a Competency-based TNA Plan
- Determine the appropriate training and non-training solutions to address a need
- Prepare TNA Report based on best practices
COURSE METHODOLOGY
The program uses a holistic and integrated approach to ensure the effective transfer of TNA knowledge and skills.
- Live online workshop with an expert facilitator
- Asynchronous learning assignments using the Learning Experience Portal of PSTD
- Knowledge Assessment
- Practical Application: TNA Assignment
- Practical Assessment: Submission of TNA Outputs and Review by Experts
COURSE OUTLINE
Pre-Work / Asynchronous Learning
- Familiarization with PSTD's Learning Experience Platform (LXP)
- Basic Principles of Training Needs Analysis
- Definitions of Concepts/Terms
- Knowledge Assessment
Session 1: Introduction
- Definition of Concepts/Terms
- Role of Competencies of the Needs Analyst
- Aligning training to the business needs of your organization
- Managing the TNA Process
Session 2: Four Levels of Needs Assessment
- Strategic-level Assessment
- Operational-level Assessment
- Individual-level Assessment
- Task-level Assessment
Session 3: TNA Planning and Data Gathering
- Identifying Data Requirements, Data Sources, and Data Collection Method
- Preparing the TNA Plan
- Conducting the TNA
- Using Design Thinking Principles to Analyze Needs
Session 4: Analyzing Gaps
- Identifying Strategic-level Competency Gaps
- Identifying Operational-level Competency Gaps
- Identifying Individual/Task Level Gaps
- Identifying Training and Non-training Solutions to Address Identified Needs/Gaps
Session 5: Aligning TNA with Program Design
- Translating Identified Needs into Design Inputs
- Presentation of TNA Report
- Closure
