Webinar Highlights

Mode: Virtual

CPD Hours: 1 Hour

In this webinar, participants will delve into the intricate dynamics of underwriter behaviour within the soft market cycle. The session will explore the thought processes and decision-making patterns of (re)insurance underwriters during the last soft market. It will also examine the significant influences exerted by brokers, clients, managers, and peers on underwriters. Furthermore, the webinar will highlight how current performance management and portfolio steering practices often inadvertently reinforce the cyclical nature of the market.


Through a blend of theoretical insights and practical applications, attendees will gain a broadened understanding of market cycles and people management within the (re)insurance industry. The webinar will showcase best practices aimed at making client support more sustainable, enhancing coherence in management practices, and promoting a more proactive approach to portfolio steering. While it focuses on Engineering Insurance Underwriters, it applies to underwriting in all lines of business.

For Whom:

This webinar is designed for a broad spectrum of professionals in the (re)insurance industry, including:

  • Underwriters and Underwriting Managers: Enhancing decision-making skills in soft market cycles.
  • Brokers and Client Managers: Understanding influences on underwriter behaviour to better support clients.
  • Insurance Executives and Board Members: Developing sustainable client support and proactive portfolio management practices.
  • Risk Managers and Analysts: Broadening knowledge of market cycles and underwriter behaviour.
  • Actuaries/Pricing Managers: Understanding how ringfencing pricing/underwriting behaviour may be required to be more robust.
  • Human Resources: Understanding how to support underwriters, including their mental health.

Key Learning Objectives:

  • Understand how (re)insurance underwriters operate and make decisions during a soft market.
  • Analyze the influence of brokers, clients, managers, and peers on underwriter behaviour.
  • Examine current performance management and portfolio steering practices.
  • Learn strategies for sustainable client support and proactive portfolio management.

Webinar Leader(s)

  • Tony Buckle (Partner at UWX Zurich)

    Tony Buckle

    Partner at UWX Zurich

    Tony Buckle has held executive and board roles across the insurance and reinsurance industry, specializing in turning around underperforming business units and building new businesses and products. His research on soft market underwriting has been featured in Forbes magazine.

    Tony's career spans various countries, including Spain, Poland, the USA, Switzerland, Germany, and the UK, primarily in the (re)insurance sector. He began his career with an NGO in Africa and remains actively involved in educational charities and his local church in Switzerland.

    Currently a partner at UWX in Zürich, Tony's previous roles include Global Chief Underwriting Officer at Allianz, Managing Director at Royal & Sun Alliance, and CEO for EMEA at Swiss Re Corporate Solutions. He holds an MBA from IESE, an MPhil from the University of London, and a BA (Hons) from Cambridge University. Tony is married to Kasia and has three children.

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