This interactive online course will equip you with the skills to confidently guide a Design Thinking Session in an online environment. In live Online Classroom sessions combined with virtual small-groups coaching, you will learn how to create an environment where participants feel confident to be creative and drive innovation. We strongly believe in 'Learning by Doing' so it goes without saying that the course will be a high-energy, interactive and hands-on event where you will put your new skills directly into practice.

Coaching Session

It is crucial to practise your new facilitation skills in the 'real world' on short notice. During the online course you will work on preparing a real facilitation opportunity within your organisation, community or working environment. After you have facilitated your first Design Thinking session, you can discuss challenges you encountered with our expert facilitators and exchange experiences with your peers in the Coaching Session.

What do we expect from participants?

This three-part course dives deep into facilitation concepts and practices, with a goal of understanding how adults work and learn, as well as better understanding our own behaviour and preferences as a facilitator.

Through a series of highly interactive activities, participants will imagine and test facilitation techniques and methods. They will have opportunity to practice and get feedback from both faculty and their peers. 

Participants will:

• explore the mind sets and skills required to engage people and deliver shared value though design thinking
• experiment with different styles and be challenged to work in small groups
• reflect on your own practice and impact

It is highly encouraged that you are familiar with Double Diamond model​ and the common tools used such as stakeholder map​, journey maps​ and prototyping​ etc. The activities during this programme are a balanced mix of theory and practice.

Takeaways

1. Key facilitation frameworks including;

• Learning Arches Model: understanding how to deconstruct an objective and create progressive, outcome focused experiences.
• The PARC model: understanding different learning preferences, and how they can be used engage everyone and produce real value
• POAP Listening and Leading Framework: how to understand and back-lead a conversation to enable more clarity and focus

2. Experience and Exposure

• Defining roles and working as a team
• Dealing with challenging participants or challenging environments
• Opportunity to explore your personal challenges and receive feedback from peers and instructors