Practical Introduction to the Residential Tenancies Act in Victoria
Nov 12, 2024 (12:00 PM - 4:00 PM) (GMT+11)
Communication
Tenancy Management
Case Notes & Record Keeping
Nov 13, 2024 (12:30 PM - 3:30 PM) (GMT+11)
Communication
Tenancy Management
Communicating with Assertiveness & Confidence
Nov 14, 2024 (12:30 PM - 3:30 PM) (GMT+11)
Communication
Leadership and Management
ahi: Social & Affordable Housing Industry Induction
Nov 26, 2024 (12:30 PM - 3:30 PM) (GMT+11)
Public Housing
Affordable Housing
Community Housing
Industry Induction
Preventing Debt & Recovering Arrears
Nov 27, 2024 (12:30 PM - 3:30 PM) (GMT+11)
Customer Service
Tenancy Management
Managing Service Complaints in Community Housing
Nov 28, 2024 (12:30 PM - 3:30 PM) (GMT+11)
Customer Service
Tenancy Management
Building Resilience & Refilling the Tank
Dec 2, 2024 (12:30 PM - 3:30 PM) (GMT+11)
Mental Health
Communication
Leadership and Management
Routine Inspections in Community Housing
Dec 3, 2024 (12:30 PM - 3:00 PM) (GMT+11)
Communication
Tenancy Management
Privacy & Confidentiality in Community Housing
Dec 4, 2024 (12:30 PM - 4:00 PM) (GMT+11)
Communication
Customer Service
Tenancy Management
Having Difficult Conversations
Dec 5, 2024 (12:30 PM - 3:30 PM) (GMT+11)
Customer Service
Tenancy Management
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