Understanding Professional Boundaries
Aug 10, 2023 (12:30 PM - 3:30 PM) (GMT+10)
Communication
Customer Service
Tenancy Management
Case Notes & Record Keeping
Aug 15, 2023 (12:30 PM - 3:30 PM) (GMT+10)
Communication
Tenancy Management
Managing Neighbour Nuisance Complaints
Aug 22, 2023 (12:30 PM - 3:30 PM) (GMT+10)
Customer Service
Tenancy Management
Reading People & Adapting Your Communication
Aug 23, 2023 (10:00 AM - 1:00 PM) (GMT+10)
Communication
Leadership and Management
Dealing with Complex & Difficult Behaviours & Situations Part 1
Aug 30, 2023 (10:00 AM - 1:00 PM) (GMT+10)
Customer Service
Tenancy Management
Managing Service Complaints in Community Housing
Sep 5, 2023 (12:30 PM - 3:30 PM) (GMT+10)
Customer Service
Tenancy Management
Having Difficult Conversations
Sep 7, 2023 (12:30 PM - 3:30 PM) (GMT+10)
Customer Service
Tenancy Management
Dealing with Complex & Difficult Behaviours & Situations Part 2
Sep 13, 2023 (10:00 AM - 1:00 PM) (GMT+10)
Customer Service
Tenancy Management
Tenancy Management in Community Housing Training Program
Sep 13, 2023 to Oct 5, 2023
Complaints Management
Vacancy Management
Rent Setting & Rent Reviews
Inspections
Arrears Management
Social Housing Introduction
Customer Service
Tenancy Management
Managing Issues with Hoarding & Squalor
Sep 14, 2023 (9:30 AM - 1:00 PM) (GMT+10)
Mental Health
Community Housing
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