• Understanding Professional Boundaries

    Aug 10, 2023 (12:30 PM - 3:30 PM) (GMT+10)
    • Communication
    • Customer Service
    • Tenancy Management

  • Case Notes & Record Keeping

    Aug 15, 2023 (12:30 PM - 3:30 PM) (GMT+10)
    • Communication
    • Tenancy Management

  • Managing Neighbour Nuisance Complaints

    Aug 22, 2023 (12:30 PM - 3:30 PM) (GMT+10)
    • Customer Service
    • Tenancy Management

  • Reading People & Adapting Your Communication

    Aug 23, 2023 (10:00 AM - 1:00 PM) (GMT+10)
    • Communication
    • Leadership and Management

  • Dealing with Complex & Difficult Behaviours & Situations Part 1

    Aug 30, 2023 (10:00 AM - 1:00 PM) (GMT+10)
    • Customer Service
    • Tenancy Management

  • Managing Service Complaints in Community Housing

    Sep 5, 2023 (12:30 PM - 3:30 PM) (GMT+10)
    • Customer Service
    • Tenancy Management

  • Having Difficult Conversations

    Sep 7, 2023 (12:30 PM - 3:30 PM) (GMT+10)
    • Customer Service
    • Tenancy Management

  • Dealing with Complex & Difficult Behaviours & Situations Part 2

    Sep 13, 2023 (10:00 AM - 1:00 PM) (GMT+10)
    • Customer Service
    • Tenancy Management

  • Tenancy Management in Community Housing Training Program

    Sep 13, 2023 to Oct 5, 2023
    • Complaints Management
    • Vacancy Management
    • Rent Setting & Rent Reviews
    • Inspections
    • Arrears Management
    • Social Housing Introduction
    • Customer Service
    • Tenancy Management

  • Managing Issues with Hoarding & Squalor

    Sep 14, 2023 (9:30 AM - 1:00 PM) (GMT+10)
    • Mental Health
    • Community Housing
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