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Workshop overview
The Kenyan credit market faces a pressing issue concerning Non-Performing Loans (NPLs), with recent data from the Monetary Policy Committee (MPC) (dated 3 April 2024) indicating an NPL rate of 15.5% as of February 2024. This marks an increase of 70 basis points from the December 2023 NPL rate of 14.8%. The increase in the NPL rate can be attributed to various factors, including a slow economic growth rate and inflationary pressures. These challenges have created a significant burden on the assets of financial institutions, exacerbated by a decline in consumer purchasing power. In response to this, CIS Kenya has organized the workshop Data-Driven Strategies for NPL Management, scheduled for 30 & 31 May 2024, in Nairobi.
Workshop objectives
1. Review NPL status in Kenya;
2. Review trends and best practices in NPL management
The workshop, will cover the following topics:
1. State of the credit market
2. Customer Level Segmentation for Collections
3. Loan portfolio monitoring tools
4. Technology & data analytics
5. Consumer protection
6. Data protection and privacy
7. Managing service providers
8. Debt negotiation & mediation
9. Alternative dispute resolution through Tatua Center
Workshop cost KES 29,000/= Exclusive of taxes.
Speakers
Jared Getenga is the Chief Executive Officer, Credit Information Sharing Association of Kenya (CIS Kenya). He worked for the Central Bank of Kenya (CBK) for more than 20 years in Banking Supervision and Deposit Protection. His Banking Supervision experience was largely in policy formulation on banking sector stability.
He also worked as CBK-Appointed Statutory Advisor, Statutory Manager and Liquidation Agent in several troubled banks. Jared was later appointed Financial Sector Specialist with the Financial and Legal Sector Technical Assistance Project (FLSTAP), funded by the World Bank IDA, DFID and GOK for purposes of coordinating technical assistance to Kenya’s Financial and Legal sectors.
On secondment from CBK, he founded the Kenya Credit Information Sharing Initiative in 2019, as a vehicle to establish the credit information sharing (CIS) mechanism in Kenya. Having registered a nationwide credit providers Association (AKCP) in 2014, he was appointed founder CEO and helped develop mechanisms for self-regulation, alternative dispute resolution, credit scoring, credit risk management etc. He is a committee member of the Africa Credit Information Sharing Association (ACISA) and the International Committee for Credit Reporting (ICCR).
AKCP rebranded to CIS Kenya in order to align more closely to its mandate.
With over 15 years of experience in the tech industry, Kevin Kariuki has navigated through multinational organizations, holding roles in technical, product management, and sales leadership. His extensive tenure has fostered a profound understanding of technology's transformative potential across various domains.
Kevin's expertise encompasses networking, data center management, security, and application development, enabling him to advocate for tailored solutions that meet clients' unique needs. He demonstrates strategic foresight in product management by identifying market opportunities and overseeing the development of innovative solutions, ensuring that organizations remain competitive in a dynamic landscape.
As a seasoned sales leader, Kevin excels at driving revenue growth and fostering long-term client relationships. His expertise in value proposition development allows him to effectively articulate the benefits of technology solutions, resonating with customers and driving sales success.
Kevin's customer-centric approach prioritizes understanding client challenges and delivering solutions that translate into tangible business benefits. His emphasis on building trust-based partnerships underscores his commitment to continuous value delivery.
Beyond his professional achievements, Kevin's commitment to excellence extends to mentorship. As an esteemed Strathmore University alumnus and dedicated North Star Club mentor, he enriches the lives of emerging talents and fosters a culture of growth and development. Throughout his career, Kevin has actively mentored aspiring professionals, contributing to their success and the overall growth of the industry.
Hannah is the Registrar and the lead mediator at Tatua Center. She has experience and competence in Alternative Dispute Resolution (ADR) having handled a myriad of workplace, industrial, family, and commercial disputes in her work and personal experience. She has had a successful career in the Banking sector including extensive experience with organizations facing debt stress for over 10 years.
Anne Njeru
Product Manager, Credit Risk Solutions at TransUnion Kenya
Anne Njeru is an accomplished credit specialist with over 15 years of experience in the financial services industry. Focusing on Kenya, Rwanda and Zambia, she has a proven record in credit risk and product management, customer relationship management, business development and organisational leadership across SME and retail banking.
Prior to TransUnion, Njeru was a product manager at Co-operative Bank where she was instrumental in successfully rolling out and managing various credit facilities for business (MSMEs) and consumer clients. She received a bachelor’s degree in science from Maseno University.
