Course Outline:
• Understanding the Supervisory Function – Who is a Supervisor?
• The Business Model of a Bank
• Motivation
• Building Bridges of Understanding
• Managing Performance
• Customer – Centricity
• Self-Accountability
• Closure
Target Audience:
• Those in supervisory positions but not have attended a supervisory program
• Newly promoted supervisors
• Understudies for supervisory positions/Officers-in-charge
Schedule:
April 19-20, 2021
Monday-Tuesday
1:00PM - 5:00 PM
