Cancellation Policies
Cancellation Policy
We understand that plans change! The following policy is designed to ensure your satisfaction and understanding of the purchase process on our site.
- Refunds requested more than 60 days prior to the start of the event are eligible for a 100% refund.
- Refunds requested more than 15 days prior to the start of the event are eligible for a 50% refund, or you may transfer credit to a future event.
- Refunds requested fewer than 15 days prior to the start of the event are not eligible for a refund.
- If you contract COVID prior to the event and cannot attend, we will provide a full refund.
How to request a refund:
For inquiries about refunds, please reach out to Katie at: katie@dooninsights.com