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Cancellation Policies


Cancellation Policy

We understand that plans change! The following policy is designed to ensure your satisfaction and understanding of the purchase process on our site.

  • Refunds requested more than 60 days prior to the start of the event are eligible for a 100% refund.
  • Refunds requested more than 15 days prior to the start of the event are eligible for a 50% refund, or you may transfer credit to a future event.
  • Refunds requested fewer than 15 days prior to the start of the event are not eligible for a refund.
  • If you contract COVID prior to the event and cannot attend, we will provide a full refund.


How to request a refund:

For inquiries about refunds, please reach out to Katie at: katie@dooninsights.com