9.15am Log in to video conference room and virtual whiteboard platform

9.30am Intro of SRA / IMDA Open Innovation Platform Collaboation, Trainer and ThinkPlace

9.40pm What is design thinking and how is this relevant to you and your business in light of the need for innovation?

10.00am The ThinkPlace Design System

10.20am Share case study

10.30am Design Activity I – Exploring Challenges (Individual Exercise)

- What are my challenges in the following areas that are driving the need for change?
• My business environment
• My business
• My customer

- What does an ideal future look like to me in the following areas?
• My business environment
• My business
• My customer

- What are the three big changes I want to make in my business?

- Frame a possible design challenge to tackle (HMW question)

11.00am Break

11.10am Design Activity II – Seeing Opportunities (Group Exercise)

- Form groups according to similar design challenges
- Brainstorm possible opportunities where a digital solution will add value
- Put together a use case

11.40am Q & A

12:00pm End