Speakers

Rachel is a highly experienced enrollment management and financial aid professional, with over 20 years of experience in the creation of financial aid process flows, full cycle accreditation, implementation of automated systems, and staff training and development. She is highly regarded for her customer service-driven approach as well as her ability to create innovative solutions utilizing both technology and human enterprise. She has also presented at numerous local, regional, and national conferences and served on a national scholarship committee. Rachel is well-known as a bona fide systems expert, and for creating compliant, seamless, customer-friendly process-flows.

Bridget brings more than 26 years of financial aid experience to FA Solutions. She has served in several financial aid executive roles at large, growing institutions. She has extensive experience in all aspects of financial aid from audit and compliance, production management, organizational efficiencies, and customer service. At FA Solutions, Bridget’s role involves ensuring accountability through each step of the process to create a seamless financial aid experience for the student and client school at every turn. She holds a B.A in Communications from Elon University and a M.S. in Education Administration from Capella University.