The Care Plan is the brainchild of Jacqueline Boyd, a long time aging specialist and LGBTQI advocate. Jacqueline’s passion for health and aging started when she was a Certified Nursing Assistant in college. Working in nursing homes gave her a deep appreciation for the struggles many face throughout the aging process. The swift physical and cognitive changes, the lack of clear resources and advice left many families in the dark about how to best support their loved ones, and at times guilty for the choices they had made. It was here that seeds for The Care Plan were planted, in an empathy for the pain and uncertainty many clients and their families experienced.

Jacqueline spent much of her professional career providing care management services in her 9 years with a private duty caregiving agency. Providing guidance and advocacy for people in need illuminated time and again the need for earlier interventions and planning. She saw how a comprehensive approach can avoid common crisis along the path to aging, yet no real solution existed.