Tony Rubleski
Keynote Speaker at Mind CaptureTony is currently the president of Mind Capture Group. His message is designed to help
people ‘Capture’ more minds and profits. He also shares with companies at all levels, effective ways to get their teams inspired to share ideas and solutions, instead of staying disengaged or quitting.
He is an in-demand speaker who’s given hundreds of presentations, executive business coach, bestselling author, and creator of the Mind Capture Bootcamp now in its 13th year. He has over 25+ years of experience in the personal development industry.
His Mind Capture book series has spawned multiple bestsellers in a variety of business and coaching categories with Amazon.com. The acclaimed series has received many endorsements from a wide range of leaders in marketing, sales, psychology to academia and multiple New York Times bestselling authors. Book #8 in the series titled, Positive Disruption – Vol. II More Quotes & Question to Upshift Your Life, released globally in 2023. Book #9 in the series will release in the fall of 2024.
His work has been featured in various media outlets ranging from Toastmasters International Magazine, The Detroit Free Press, the FOX TV network, ABC, NBC, to CNN Radio, NPR and Entrepreneur Magazine Radio. In addition, he has also served as a Faculty member with the U.S Chamber of Commerce and CEO Space International.
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Jennifer Langer Jacobs
Managing Parter at Medicaid Works, LLCJenn is passionate about making healthcare programs work the best way possible for the people they serve. She focuses on mission-driven organizational development, mobilizes diverse teams to hit important goals, and gets to meaningful outcomes and accountability with the “true-true.”
As New Jersey’s Medicaid Director from 2019 to 2024, Jenn was responsible for the $20 billion NJ FamilyCare program, which provides healthcare coverage for two million members – including children, people with disabilities, and low-income adults of all ages. Under Jenn’s leadership, the team tackled long-standing challenges in healthcare delivery and blazed new trails with community-driven innovations – all while managing the urgent and essential system change required by the COVID-19 pandemic and the subsequent “unwinding” of the three-year public-health emergency.
For fourteen years prior, Jenn led Medicaid managed care teams in New Jersey and Florida. She is a Penn State/MIT alum and teaches Leadership & Organizational Change at Saint Peter's University.
Tanya Copeland
Director & Board Chair of Non-Emergency Medical Transportation Accreditation Commission (NEMTAC)onya Woods-Copeland is a strategic executive leader with over 20 years of experience in Medicare, Medicaid, managed long-term services and supports, and the nonprofit sector. She currently serves as a Managing Principal at Health Management Associates, where she leverages her extensive background to drive excellence in healthcare operations. In addition to her role at HMA, Tonya is the Board Chair for the Non-Emergency Medical Transportation Accreditation Commission (NEMTAC), demonstrating her commitment to enhancing standards and quality in non-emergency medical transportation services. Throughout her career, she has held leadership positions at organizations such as UnitedHealthcare Community & State and Omnivisions, consistently setting new standards of excellence in the healthcare industry.
Peter J. Hicks
Executive Director of Non-Emergency Medical Transportation Accreditation Commission (NEMTAC)Peter J. Hicks serves as the Executive Director of the Non-Emergency Medical Transportation Accreditation Commission (NEMTAC), leading national initiatives to enhance standards, accreditation, and best practices in non-emergency medical transportation (NEMT). Based in Bastrop, Texas, Peter brings extensive experience in healthcare operations, compliance, and accreditation, with a strong focus on improving safety and efficiency in medical transportation services.
Before joining NEMTAC, Peter held key leadership roles at LogistiCare Solutions (now Modivcare), where he played a pivotal role in regulatory compliance, quality improvement, and operational excellence in non-emergency medical transportation. He also has over 25 years of experience in Emergency Medical Services (EMS), working across various sectors to advance patient care standards and transportation efficiency. His commitment to industry innovation and professional education continues to shape the future of NEMT.
Kelly Addy
Owner at Clear Choice ExpressKelly Addy is the Owner and Chief Executive Officer of Clear Choice Express LLC, a non-emergency medical transportation (NEMT) company based in Kingman, Arizona. Under her leadership, Clear Choice Express is dedicated to providing compassionate, safe, and reliable transportation services for individuals requiring wheelchair and stretcher transport.
In addition to her role at Clear Choice Express, Kelly serves as the Co-Chair of the Certification and Standards Advisory Committee for the Non-Emergency Medical Transportation Accreditation Commission (NEMTAC). In this capacity, she contributes her expertise to developing and upholding industry standards and best practices in the NEMT sector. Kelly's commitment to excellence is further demonstrated through her participation as a speaker at NEMTAC's Transform 2024 Annual Conference, where she shared insights on advancing the NEMT industry.
Michael Adelberg
Director of Non-Emergency Medical Transportation Accreditation Commission (NEMTAC)Michael (Mike) Adelberg is a healthcare policy expert and the Executive Director of the National Association of Dental Plans (NADP), leading efforts to advance the dental benefits industry. He has held senior roles at the Centers for Medicare and Medicaid Services (CMS) and led the healthcare provider and plans practice at Faegre Drinker Consulting. Mike serves on the Board of Directors for NEMTAC and is the Editor of NEMT Today Magazine, contributing to industry standards and knowledge in non-emergency medical transportation. A published thought leader, he has been featured in Health Affairs, AJMC, the New York Times, and the Washington Post.
Jasmine Archie
Co-Owner at MJ RELIABLE TRANSPORTATIONMastering Continuous Marketing & Service Cycles
In the NEMT industry, client turnover is inevitable—but your business growth doesn’t have to be! This session will shift your mindset from a one-time service model to a sustainable, evolving business cycle.
Howard Berkowitz
Managing Partner at H & S Personal Car Service & ConsultingMr. Berkowitz has extensive experience in the passenger transportation industry. Since 1982, his career for over three decades qualifies him as expert in the industry of passenger transportation and provides critical knowledge and expertise.
Lori Bonderowitz
Director & Treasurer of Non-Emergency Medical Transportation Accreditation Commission (NEMTAC)Lori Bonderowitz is the Director at the Non-Emergency Medical Transportation Accreditation Commission (NEMTAC®), bringing extensive experience in healthcare operations and service management. With a strong background in optimizing service delivery and implementing industry best practices, Lori is dedicated to advancing NEMT standards, accreditation, and education. Her leadership plays a key role in NEMTAC’s mission to enhance the quality, safety, and efficiency of non-emergency medical transportation nationwide.
Effie Carlson
Director of Non-Emergency Medical Transportation Accreditation Commission (NEMTAC)Effie Carlson is a seasoned healthcare and technology leader with over 16 years of experience in driving innovation and operational excellence. She currently serves as the Chief Executive Officer at Watershed Health, a company dedicated to enhancing patient care coordination across the healthcare ecosystem. In addition to her role at Watershed Health, Effie actively contributes to the industry as a Board Member of the Non-Emergency Medical Transportation Accreditation Commission® (NEMTAC®), where she supports the advancement of standards and best practices in non-emergency medical transportation. Her extensive background encompasses leadership positions at organizations such as Modivcare, PayrHealth, Team Select, and CareCentrix, reflecting her commitment to improving healthcare delivery and patient outcomes.
Frank Ciccarella
Director & Secretary of Synergize Consulting, LLCJoin us for an interactive workshop designed to help you grow and enhance your NEMT business! Discover how expanding your services to include ambulatory passenger transportation can open new revenue streams, attract more clients, and improve customer satisfaction. Learn practical strategies to market your services effectively, ensure passenger safety, and build strong relationships through exceptional customer service.
Frank Ciccarella is recognized as one of our nation's experts in public transportation training and safety. Frank has more than 45 years of experience in training and safety as an executive and as a consultant to the industry.
Julie Correll
Director of Non-Emergency Medical Transportation Accreditation Commission (NEMTAC)Julie Correll, JD, CHC, is a seasoned compliance attorney with extensive experience in healthcare compliance and regulatory affairs. She currently serves as a Director and Secretary on the Board of Directors for the Non-Emergency Medical Transportation Accreditation Commission (NEMTAC), contributing her legal expertise to uphold and enhance industry standards. In her professional capacity, Julie is associated with Cotiviti, a healthcare solutions company, where she applies her compliance knowledge to support organizational objectives. Her dual roles at NEMTAC and Cotiviti underscore her commitment to promoting excellence and integrity within the healthcare sector.
Jack Hayes
Director of RoutingBoxJack Hayes is a seasoned professional in the non-emergency medical transportation (NEMT) industry, currently serving as the Director of Sales at Founders Software, a company known for its innovative solutions in transportation management. In this role, Jack has been instrumental in driving business growth and forging significant partnerships, contributing to the company's expansion and success.
In addition to his responsibilities at Founders Software, Jack co-chairs the Technology Advisory Committee for the Non-Emergency Medical Transportation Accreditation Commission (NEMTAC). This committee is dedicated to evaluating and standardizing technological solutions, promoting innovation, and working toward seamless integration of digital elements within the NEMT industry. Jack's leadership in this capacity underscores his commitment to advancing technological standards and best practices in NEMT services.
Briana Jesionek
Transformational Telematics Leader at Great American Insurance GroupNEMT Industry Growth & Telematics Solutions
The NEMT industry is rapidly expanding, driven by an aging population and increased medical mobility needs. However, operators face challenges like high insurance costs and fleet management complexities.
This session features a panel of NEMT operators who have successfully integrated telematics to improve profitability, driver performance, and service quality. They will share best practices, lessons learned, and strategies for overcoming implementation challenges.
Telematics offers real-time insights into vehicle location, driver behavior, and fleet health, enabling operators to optimize routes, cut fuel costs, and boost efficiency. These improvements reduce expenses, enhance reliability, and improve patient outcomes.
Martha Kendall
Tennessee CarriersMartha Kendall is the Senior Director of Billing/Claims Compliance at Tennessee Carriers, Inc., where she oversees billing operations and ensures adherence to regulatory standards. In addition to her role at Tennessee Carriers, Martha serves as the Co-Chair of the Compliance & Regulatory Advisory Committee for the Non-Emergency Medical Transportation Accreditation Commission (NEMTAC). In this capacity, she contributes her extensive expertise to developing and upholding compliance standards within the non-emergency medical transportation (NEMT) industry. Martha's commitment to excellence is further demonstrated through her participation as a speaker at NEMTAC's Transform 2025 Annual Conference, where she shared insights on advancing compliance and regulatory practices in NEMT services.
Dan Reid
Director of Non-Emergency Medical Transportation Accreditation Commission (NEMTAC)Dan Reid is a transportation executive with over 30 years of experience in passenger transportation. He is the President and Managing Member of Grove Transit in Mississippi and Go Ride LLC in Louisiana, leading NEMT companies committed to safe and reliable service. Under his leadership, Grove Transit became the first NEMTAC-accredited company in Mississippi. Before his work in NEMT, Dan had a distinguished career in mergers and acquisitions, serving as the National Partner for Transaction Advisory Services at Grant Thornton and as a Partner at Arthur Andersen.
Dan serves as a Director and Past President of NEMTAC, contributing to national accreditation and industry standards. He is also the President of The Transportation Alliance (TTA), advocating for policies that support small businesses and independent contractors in transportation. His leadership continues to shape the NEMT industry, driving innovation, safety, and operational excellence.
Daniel Resch
Transportation management expert at UZURV Holdings INCDriving Success Together: Maximizing Third-Party and Contractor Relationships
Partnerships with third-party vendors and independent contractors are often overlooked in NEMT and Transit. This session challenges that mindset, emphasizing collaboration over transactions.
Dan Resch, drawing from extensive industry experience, will show how these partners are key to success. Attendees will learn practical strategies to identify, build, and optimize partnerships for better operations.
Jeremy Scalzi
Director & Vice Chair of Non-Emergency Medical Transportation Accreditation Commission (NEMTAC)Jeremy Scalzi is a seasoned transportation executive and accessibility advocate, serving as the Vice Chair of the Board of Directors for the Non-Emergency Medical Transportation Accreditation Commission (NEMTAC). In this role, he contributes his extensive industry knowledge to advancing standards and best practices in non-emergency medical transportation (NEMT).
In his professional capacity, Jeremy is the Director of Business Development at M7, a leading transportation provider in Connecticut. Since joining M7 in November 2020, he has been instrumental in integrating innovative technologies and advocating for policies that improve service delivery and patient outcomes. His commitment to excellence is evident through his active participation in industry conferences and his efforts to elevate the standards of NEMT services nationwide.