A young and dynamic entrepreneur with a strong drive for innovative and
excellent service as well as for the creation of sustainable wealth.
Academically, Bachelor of Laws (LLB) graduate from UNISA (2010). UNISA is a distance learning institution and as a result have
perfected the skill of discipline, self-reliance and independent thinking. Currently
in the final programme of Masters of Laws (LLM) with UNISA specialising
in commercial law and corporate governance.
Professionally, admitted (in 2011) as an Advocate of the High Court of South
Africa and also a member of the Institute of Directors in Southern Africa
As an entrepreneur, founding CEO and Head of JSX Investments (Pty) Ltd,
which is an investment holdings company with interests in the following companies
1. JSX Properties: (Property Investment and development);
2. DDP Valuers: (Property valuation and advisory);
3. Gautrain/SPG: (Integrated Transport);
4. African Cables: (Industrial cables manufacturing);
5. MaxProf: (Revenue Management and advisory);
6. NASHUA Mpumalanga and Lowveld. (Integrated ICT Solutions);
7. Radon Projects: (Construction);
8. Endemic Developments: (Landscaping and Horticulture);
9. Kunolwazi Resources: (Mining-Energy-Waste)
Alan Mukoki has had many years’ experience working as a senior executive, board level executive and non-executive director for various major private and public entities in South Africa, including,
amongst others, Khula Finance, Business Partners, Peoples Bank, Land and Agricultural Bank, Nedbank, Denel. Alan is a founder member of Pacific Atlantic Capital and Hloma BCI Investments,
both companies have been involved in the identification and acquisition of BEE opportunities in various sectors. Alan studied banking, strategy, finance and the management of mega projects at the University of Oxford, where he graduated with both the Postgraduate Diploma in Financial Strategy,as well as the Master of Science (MSc) in Mega Projects Management. He is a Certified Associate CAIB (SA) and Fellow (FIBSA) of the Institute of Bankers in South Africa. Alan also completed the Advanced Management Programme (AMP) at Harvard Business School. He was appointed as CEO of SACCI in July 2015.
Nono joined Barclays Africa in December 2013 as General Manager for Government Relations & Public Policy. She was responsible for managing stakeholder relations with government, including
policy makers and regulators i.e. National Treasury, the South African Reserve Bank and all other government departments. In February 2016, she became the General Manager for Strategy & Planning in the Barclays Africa Regional Management team, where she is head of the strategic planning for Marketing and Corporate Relations in the Rest of Africa. She has more than 10 years’ experience in Public Sector consulting and corporate management positions. Nono has consulted for various South African government departments on strategy development, both nationally and at local government level.
Montse joined African Bank in September 2021, assuming the role of chief of staff and head of transformation and sustainability.
She manages and leads an extensive portfolio that comprises transformation, sustainability, ethics, BBBEE, stakeholder management, enterprise, and supplier development, environmental sustainability, consumer education and corporate social responsibility.
She is passionate about the need for transformation and is keen for it to evolve beyond mere tick-box exercises.
Her role also includes supporting and enabling the execution of the Excelerate25 strategy and leading the African Bank enterprise project-management office.
Human Transformation through AI Guru, Innovations Master and Customer Operations
Sharpening Operational Performance, Lead Innovator Driving Organisational Innovation
through AI, and Enhanced Customer Experience Strategist
A recognised customer operations professional and technology leader known for crafting
the requisite strategic vision to achieve business goals, Roland Naidoo offers a unique blend
of executive acumen, team-management, and IT/customer solutions development, credited
with strong ROI and operational improvement in business.
As the current Executive Head of Customer Operations Support at MultiChoice South Africa,
Roland has over the years built a customer-centric, responsive department that has
consistently delivered results by aligning technology initiatives with business goals. This has
seen substantial improvement to service delivery, standardisation of procedures, and
His love for AI and technology is borne of his thirst for human advancement, an enhanced
customer experience and global connectivity.
It is why he understands the importance of applying AI and leading-edge technology for the
seamless future of any organisation. Over the years, his role has been instrumental in
leading innovation and technology applications that are critical to the success of production
systems, and in turn translate to an improved company performance. One of Roland’s most
significant achievements was as a guest speaker at the IBM Watson Summit 2018 where he
spoke around the customer experience.
In spite of the focus on embracing AI strategic solutions in business, Roland is not oblivious
of the fact that technology and AI is sometimes venerated as the silver bullet for all
customer problems in a business. He maintains that AI should rather be treated as the
starting point in building great customer assistance. With this in mind, he successfully
shepherds innovative tech strategies with cost accounting improvements, bringing relative
successes to business management practices and capital expenditures in operations.
Roland has honed his skills working and consulting with/at some of the most reputed
organisations and multinationals amongst them: Nestle SA, South African Breweries (SAB),
ABI, Appletiser, Standard Bank (SA), InQuba Customer Intelligence, and at the current
MultiChoice (SA), where he continues to lead complex systems implementations and application development projects for prominent accounts.
The accomplished innovations executive holds a BSc in Chemical Engineering and an MSc in
Engineering Thermodynamics from the University of Natal in Durban.
He is also a BP accredited Customer Experience Master.
When he is not collaborating with his innovators or designing new customer solutions, Roland can be found learning new skills or re-learning old ones. He tries to learn something new every year be it painting, photography, playing the drums, guitar or becoming a passable vocalist.
Roland is often moved by human excellence and our ability to transcend boundaries and overcome adversity. He believes in the important of always moving forward thus catapulting human ascension into evolution. Technology is human evolution. It helps us to discover our raison d’être – or reason for being; an inexplicable moment that can only be experienced when we are constantly evolving and applying ourselves as catalysts for change.
Munyaradzi is an executive and digital thought leader with over 18+ years in the digital & technology space.
Throughout his career, he has worked on large scale digital & technology projects that have generated over R5 billion in revenue for global brands such as Standard Bank, Absa, Barclays, Multichoice Group, Toyota, Jägermeister, Stella, Boschendal Wines, Hino, Cadbury, Vodacom, Cell C, South African Venture Capitalist Association (SAVCA), Phatisa, Old Mutual, and Lexus.
His passion is empowering businesses to autonomously drive and execute impactful digital transformation.
Experience: Head of Agriculture, Head of Operations and Regions (IDC), Regional Manager KZN (IDC), Senior Dealmaker (IDC). Completed GIBS Global Executive Leadership Programme. Industrial Sectors Employee of the Year Award 2008. Successfully led numerous teams on strategic initiatives. Qualified CA(SA) with Masters in Commerce.