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Introduction
Procurement is not a "buy and forget" task. In most cases, significant effort has to be expended in supplier relationship management after the contract has been signed and the material begins to flow. In this course, several key elements of good supplier relationship management (SRM) will be discussed.
Participants should be conversant with SRM and capable of framing a SRM program for their suppliers at the end of this course. While SRM is often considered a "soft" skill and not valued as highly as say "cost reduction", with today's pace of technology change SRM becomes key to staying atop the competition through leveraging supplier innovation capability.
